Monitor stock levels for all retail items, treats, and supplies using reporting tools and ongoing observation.
Maintain accurate inventory counts in FranPOS, including adjustments and corrections.
Receive, inspect, and organize incoming shipments.
Rotate stock using FIFO principles and expiration dates to maintain freshness and reduce waste.
Communicate low-stock or backorder issues promptly. Customer Service
Greet customers warmly and provide knowledgeable assistance about products, ingredients, and pet-safe options.
Answer questions about treat customization, special orders, and bakery policies.
Operate the POS system accurately for sales, returns, and exchanges.
Maintain a friendly, professional demeanor that reflects the brand's values. Treat Decorating & Product Presentation
Assist with basic treat decorating tasks as assigned (icing, sprinkles, simple designs).
Follow established decoration standards as well as new designs to ensure consistency and quality.
Package treats attractively and safely for retail display.
Restock display cases and ensure products are visually appealing. Store Cleanliness & Organization
Maintain a clean, organized retail floor, including shelves, displays, and counters.
Perform routine cleaning tasks such as sweeping, mopping, dusting, wiping surfaces, and sanitizing high-touch areas.
Assist with end-of-shift cleaning duties as outlined in store policy.
Ensure all customer-facing areas meet health and safety standards. Operational Support
Assist with merchandising, signage, and seasonal product displays.
Prepare products for sale (labeling, pricing, packaging).
Follow all store policies regarding safety, sanitation, and customer interactions.
Communicate operational issues, customer feedback, or supply needs to the owner. Qualifications
Strong attention to detail and organizational skills.
Comfortable working independently and taking ownership of tasks.
Excellent customer service and communication abilities.
Ability to lift up to 50 lbs and stand for extended periods.
Basic decorating or artistic skills preferred (training provided).
Experience with POS systems and retail inventory management is a plus.

Work Environment This position operates primarily in the retail portion of The Grateful Dog Bakery, with occasional crossover into the production area for decorating tasks, mixing products and possible minor baking. The role requires a balance of customer interaction, hands-on product handling, and behind-the-scenes organization.

Pay:

$12.00 - $13.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

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