Department:

\tRET-SED\n

Location:

\t48 E 15th Street\nEdmond, OK, 73013

Shift Type:

\tVariable Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community's donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill.

JOB SUMMARY

To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise. This is not a supervisory role.

Starting Pay:

$13.00 per hour

Benefits:

Medical\nDental\nVision\nLife\n401k\n•All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life's challenges.

ESSENTIAL JOB FUNCTIONS

Punctual and dependable attendance.\nProvide excellent customer service to customers and donors.\nProperly distribute items from the back room to the correct areas of the.\nClean and straighten items on the floor.\nClean the store, the dressing rooms, and the bathrooms.\nAbide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.\nMust be able to perform tasks according to work instructions.\nEnsure security of all company assets and donations.\nPerform general sales floor/production area duties and cross train in all work areas.\nAdhere to cash handling procedures as outlined by Agency procedures.\nGreet and assist all donors/customers while directing complaints to management.\nAssist in loading and unloading of Goodwill trucks and trailers.\nMaintain store housekeeping to Agency standards.\nAttend training as required\nReview and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

ADDITIONAL RESPONSIBILITIES

Perform other duties and projects as required by management.

QUALIFICATIONS

High school diploma or GED, preferred.\nPrior customer service experience, preferred.\nAbility to speak, read and write the English language.\nReliable transportation and communication, required.

CORE COMPETENCIES

To perform the job successfully, an individual should demonstrate the following: Live the Values\nResults Driven\nCustomer Focus\nCommunication\nJob Skills Knowledge

KNOWLEDGE, SKILLS, AND ABILITIES

High level of attention to detail.\nExcellent verbal and written communication skills.\nStrong organizational skills and the ability to work on several projects at once.\nStrong sense of internal and external customer service.\nGood time management skills and demonstrate adherence to timelines and schedules.\nGood decision-making skills.\nBasic math skills.\nGood interpersonal skills: able to work well with a wide range of people.

PHYSICAL REQUIREMENTS

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.\nThe ability to push, pull and lift up to 50 pounds, or more with assistance.\nEmployee is required to operate a computer.\nThe employee is required to handle textiles and donated goods and must be able to move stock onto or off shelves.

WORK ENVIRONMENT

Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.\nMust be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.\nModerate noise level.\nMay work part time or full time at the discretion of management.

NOTE:

The above statements are intended to describe the general nature and level of work performed by an employee in this position. 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