Caesars Rewards Representative

View More Jobs Caesars Rewards Representative Chandler, OK, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage". Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. Welcome and greet guests at the Caesars Rewards Center. Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits Offer and promote the Caesars Rewards Visa card and successfully meet the minimum established monthly goals for Visa acquisition Provide accurate information to guests regarding on property promotions & events and direct marketing offers Executes promotions inside casino, assisting patrons participating in promotions. Staffs special event registration areas. "Suggest" and recommend to various venues, outlets and amenities to enhance the guest's experience while on property Create fun and excitement while interacting with guests Be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome Be able to take direction and coaching from Supervisors and Leads in an upbeat and positive manner Embrace the changes that are routinely made in a marketing program that continues to evolve and grow Comply with all Caesars Rewards department policies & procedures and Caesars Rewards brand standards Maintain data integrity and confidentiality when working with guest accounts Comply with all Internal Control policies and procedures Comply with all state, federal and tribal regulatory policies and procedures Must present a well-groomed, professional appearance. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Must be able to work a varied schedule including holidays, nights and weekends as needed. Must be able to work a reasonable amount of overtime when required. Perform other duties as assigned. How You Will Create the

Extraordinary Physical, Mental & Environmental Demands:

Able to lift and/or carry objects weighing up to 30 pounds Able to stand for long periods of time Able to meet service standards throughout the shift Able to respond to visual and auditory cues Able to continuously maneuver around office including the ability to bend, crouch, kneel, twist and work at a desk Able to work in areas containing secondhand smoke Able to work in noisy environment Able to meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies What You Will Need H igh school diploma or GED Previous experience in a customer contact position Able to type 40 WPM and navigate several computer programs at one time Able to maintain composure and provide excellent guest service under difficult circumstances Must be able to work any day of the week and any shift Must be at least 21 years of age Must be able to read, write, speak, and understand English Must be able to get along with teammates and work as a team Must be able to meet appearance standards as outlined in the Employee Handbook Must have strong organizational, analytical and communication skills, both verbal and written.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 83290 Job Category Sales and Marketing Job Schedule Full time Locations Harrah's Oklahoma (On-site)