CORAOPOLIS, PA

\n3 DAYS AGO\n22653226\nSummary\n

CORAOPOLIS, PA

\nIn-Person\nCompetitive Salary\n0 Years Experience\nHigh school graduate or equivalency certificate (GED)\nNo Commission\n40.00 hours per week / Day Shift / Full-Time\nDescription

POSITION SUMMARY

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions\nAssists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need\nProvides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services\nProvides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs\nEnsures all customer problems are resolved quickly and to the satisfaction of the customer\nTakes complex customer orders using order systems and provides accurate pricing information\nAssembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels\nSets up and operates printing, binding, and other related equipment using customer supplied original media and documents\nMaintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages\nProcesses financial transactions using a Point of Sale terminal (POS),including handling cash and making change\nCleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability\nStays current on retail Store merchandising materials and ensures proper display of all retail area product and signage\nTakes preemptive action to prevent errors and waste\nCompletes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits\nFollows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time\nLooks for opportunities to improve knowledge and skills within the retail Store\nAble to operate with minimal supervision\nAdheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook\nAll other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent education\n6+ months of specialized experience\nExcellent verbal and written communication skills\nFor new hires, must meet all FedEx Office employment qualifications in force at time of hiring\nFor current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS

MINIMUM QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent education\n6+ months of specialized experience\nExcellent verbal and written communication skills

ESSENTIAL FUNCTIONS

Ability to stand during entire shift, excluding meal and rest periods\nAbility to move and lift 55 pounds\nAbility, on a consistent basis, to bend/twist at the waist and knees\nAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team members\nAbility, on a consistent basis, to perform work activities requiring cooperation and instruction\nAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressure\nAbility, on a consistent basis, to maintain attention and concentration for extended periods of time\nAbility, on a consistent basis, to work with minimal supervision\nAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position\nAbility to stand during entire shift, excluding meal and rest periods\nAbility to move and lift 55 pounds\nAbility, on a consistent basis, to bend/twist at the waist and knees\nAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team members\nAbility, on a consistent basis, to perform work activities requiring cooperation and instruction\nAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressure\nAbility, on a consistent basis, to maintain attention and concentration for extended periods of time\nAbility, on a consistent basis, to work with minimal supervision\nAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

... For full info follow application link. FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. Additional Details How To Identify Potential Job Scams

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Build:

19.4.112 (6/11/2026 6:38:33 AM) |

Server:

LIEDCPRWBCWD003

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