Requisition ID:

938101 Store #: 000755 LensCrafters

Position:

Full-TimeTotal Rewards:

Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

\nGENERAL

FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.\nExplores the needs and priorities of patients and links to practice offerings, including eye exam.\nAttentive to details, asks clarifying questions, and consults with Optician as needed.\nDemonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.\nAnticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.\nPossesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.\nCustom fits glasses and precisely places prescription in lenses.\nCommits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.\nStrives to achieve exceptional results on goals and competencies.\nOperates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.\nPresents, celebrates and educates at product pick-up.\nTakes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one's control.\nInforms management of potential safety opportunities.\nAdhere to attendance and daily time keeping requirements.\nAdhere to all company policies and procedures.\nSell on your feet 80%-100% of the time.\nConsistently maintains proper dress code.\nPerform other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

High School graduate or equivalent\nStrong customer service skills\nStrong basic math skills\nEffective selling skills\nFamiliarity with technology, such as point-of-sale, patient record systems, or other software applications\nEmbraces new technology and change\nStrong communicator and listener

PREFERRED QUALIFICATIONS

Eyecare experience\nSales experience\nThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. 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