Overview Join our Clients retail team as a Seasonal Crew Member, where your enthusiasm and dedication will help create an exceptional shopping experience for our customers. This role is perfect for energetic individuals who thrive in fast-paced environments and enjoy engaging with people. As a vital part of our team, you'll assist customers, manage sales transactions, and ensure the store remains organized and inviting throughout the season. Retail Crew Member -

Seasonal Contract Locations:

King of Prussia, PA 19406 /

Dallas, TX Position Type:

Seasonal Contract Pay Rate:

$16.00/hour

Travel Required:

No Overtime Required:

No Assignment Dates:

October 12, 2026 - January 9, 2027

Training Begins:

October 12, 2026

Average Hours:

20-25 hours per week About the Role We are seeking enthusiastic, customer-focused Retail Crew Members to join the operational team supporting a major entertainment company's retail and guest experience operations during the upcoming holiday season. This is an exciting opportunity for individuals who enjoy working in a fast-paced, high-energy environment and are passionate about creating memorable experiences for fans and guests. As a Retail Crew Member, you will help bring immersive entertainment experiences to life through exceptional customer service, merchandise operations, inventory management, and day-to-day guest support. The ideal candidate is outgoing, proactive, team-oriented, and genuinely excited to engage with fans and discuss the company's popular series and films. Schedule & Availability Average 20-25 hours per week , with flexibility to work more or fewer hours based on business needs. Must be available to work 6-8 hour shifts . Operations span throughout the day, with most shifts beginning around 12:00 PM and potentially extending until midnight depending on venue hours. Minimum of 4 days of open availability per week . Weekend availability is required. Must have full availability during holiday operating hours , including peak holiday periods. Flexible scheduling is essential for this seasonal, high-volume environment. What You'll Do Retail Operations & Inventory Assist with daily restocking of merchandise, beverages, and retail supplies to maintain fully stocked and visually appealing sales areas. Receive, unpack, organize, and process incoming inventory according to established procedures. Maintain organized and accurate stockroom areas to support efficient replenishment and inventory management. Monitor sales floor inventory levels and communicate replenishment needs to Retail Leadership. Execute product pulls, restock size runs, and maintain apparel folding and presentation standards. Maintain a clean, organized, and visually appealing sales floor. Support opening and closing procedures, including restocking, recovery, cleaning, and securing merchandise. Lift and/or transport inventory weighing up to 50 lbs. as needed for replenishment and inventory processing. Point of Sale & Guest Service Operate a point-of-sale (POS) system and process customer transactions efficiently and accurately. Work in a primarily cashless retail environment and process approved payment methods. Provide best-in-class, relationship-driven customer service aligned with company brand standards. Actively engage with fans and create a welcoming, memorable guest experience. Provide general information and assistance to guests. Support merchandise sales and other guest-facing activities as needed. Help manage guest flow and queuing when required. Serve as a positive ambassador for the company and help drive increased fandom and engagement with its shows and films. Safety & Operations Follow company Standard Operating Procedures (SOPs), including emergency procedures. Maintain a strong culture of safety in all aspects of the role. Follow Environmental, Health & Safety (EHS) protocols and procedures. Work collaboratively with Retail Leadership and fellow Crew Members to ensure smooth daily operations. Demonstrate flexibility and willingness to assist across different areas of the operation as business needs change. What We're Looking For Must be 18 years of age or older . Previous experience in retail, hospitality, attractions, food & beverage, or other high-volume customer-facing environments . Strong background in retail operations and inventory management preferred. Experience in high-touch, clientele-focused, or boutique retail environments is highly preferred. Experience with companies or environments such as theme parks, attractions, or experiential entertainment is a plus. Food service experience may be applicable when combined with strong inventory and operational skills. Strong customer service, communication, and conflict-resolution skills. Proven ability to quickly build rapport with customers and thrive in a high-foot-traffic environment. Excellent teamwork skills and a proactive, can-do attitude. Passion for entertainment, series, films, and fan communities. Knowledge of the company's platform and shows is preferred. Strong desire to think creatively, solve problems, and innovate. Willingness to learn and follow EHS and safety protocols. Ability to work effectively in a fast-paced environment while maintaining a positive and professional attitude. Fluency in additional languages is a plus. The Ideal Candidate You are someone who: Loves creating exceptional customer experiences. Enjoys interacting with people and talking about entertainment. Can move comfortably between customer service, merchandise sales, inventory, and operational tasks. Takes initiative and doesn't wait to be asked to help. Works well as part of a team. Can stay organized and positive during busy periods. Understands that every interaction is an opportunity to create a memorable fan experience.

Pay:

$16.00 - $18.00 per hour Expected hours: 25.0 per week

Work Location:

In person