Who We Are:

Since 1906, Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION

\nRetail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the Balance brand.

MAJOR ACCOUNTABILITIES

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:\nGreet and make customer contact\nUnderstand the customer's needs\nEducate the customer on product features and benefits\nSolve any customer problems/answer any questions\nTransact the sale through suggestive selling, multiple selling, and effective closing\nCorrectly measure and fit customers with appropriate NB product\nInform customers about any promotions we have running\nKeep the floor always looking its best - neat, organized, and well stocked\nMake sure items are labeled and price marked properly\nProtect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.\nFollow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older.\nShould be a people person!\nPast retail experience preferred, but not necessary\nStrong customer service and verbal communication skills\nDemonstrated ability to flourish in a team environment\nFamiliarity with cash register functions\nAbility to quickly perform basic math\nWillingness to work a flexible schedule that may include weekends and holidays\nAbility to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)\n

Lancaster II, PA Retail Only Pay Range:

$12.80 - $16.00 - $19.20 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.","accountId","43119456","New Balance Athletics, 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