A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
Responsible for providing friendly, efficient service to customers, ensuring the store is clean and well-stocked, and handling various store tasks such as cashier duties, inventory management, and maintaining a safe environment.
ESSENTIAL JOB FUNCTIONS
Scan grocery orders accurately and efficiently. To correctly identify proper departments for items that do not scan. Utilize scan and bag technique for maximum efficiency and customer satisfaction. Follow company policy on cash drops and filling out the proper paperwork. Help out in other areas in the store besides the cash register area, this includes but not limited to the following: Filling the cigarette racks and displays.
Fill the walk in cooler:
milk, eggs, soda, tea, etc. Fill the produce rack. Bag ice when needed. Empty trash inside and outside of store. Maintain neat and clean appearance by the gas pumps which includes washing pumps, filling washer fluid, and filling the towels. Assist in temperature readings at appropriate times. Maintain the grand opening look for the store, which includes but not limited to the following: Windex all cooler, freezer, and entrance doors as necessary. Clean bathrooms and all floors within the store. Front all aisles, coolers, and freezers.
Clean outside the store:
Sidewalks, empty trash receptacles. Have a full knowledge of company policies concerning in-store lottery tickets. Provide first-class customer service at all times. Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS
Assist in other departments such as the sub shop, as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Must have dexterity in both hands to be able to scan and bag groceries properly. Must have strong communication skills, to ensure proper customer service. Strong mathematical skills required. Must be able to lift up to twenty-five (25) pounds up to 40% of the time. Must be able to stand upright for the majority of your scheduled work shift.
Note:
While this position description describes the primary functions of the job, it is not a complete description of all responsibilities. As a retail business, we require flexibility and teamwork. To assure the best possible service to our customers, associates are frequently called upon to perform work other than the major functions listed above.
