RETAIL SALES ASSOCIATE / NF01 / SOFTLINES

Department of the Navy U.S. Marine Corps

SOUTH CAROLINA MCCS

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Beaufort, SC 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $15 - $17.68 per hour Pay scale & grade NF 01 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Part-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series 2091 Sales Store Clerical Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 78727 Control number 884208500 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Open to Public Duties Help

SUMMARY OF DUTIES

Serves as the Sales Associe and isresponsible for providing the highest quality of customer service and sales support to all customers in our Marine Corps Exchange stores. Sales Associes within the Marine Corps Exchange are expected to provide a Dress Blue Experience th will make our customers want to return again. Responsible to ensure customers are taken care of all service and sales touchpoints throughout the store. May be scheduled the checkout, specific sales area, specialty cegory or customer service desk. Responsible for meeting all personal and department sales goals. Assists the Sales and Experience Managers in execution of corpore service programs, promotions and other events. Completes all sales and return transactions using the point of sale system. Assists and serves customers with locion, selection and purchase of merchandise with an emphasis on courtesy. Responsible for merchandising, display and appearance of assigned area(s). Ensures items are properly marked. Checks merchandise, rings sales on cash register, receives payments, makes change, bags or wraps merchandise and completes reled sales records. Responsible for assigned change fund. Assists in inventories, ensures proper accountability and security of assigned area(s). May monitor fitting rooms. May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise. May sort and replenish merchandise. Understands and articules all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX). Provides World Class Customer Service with an emphasis on courtesy. Understands and operes within all service policies and exercises an ¿I can DO th!¿ mentality when a customer problem occurs. Proactively identifies opportunities to resolve customer problems and concerns before they happen. Takes ownership and follows up with customers to ensure their problems were resolved. Assists customers and communices positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulions and standards. Promptly reports any observed workplace hazards, and any injury, occupional illness, and/or property damage resulting from workplace mishaps to the immedie supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Takes advantage of all training opportunities to develop service and sales/selling skills. Develops a general understanding about the brands and products sold within the store. Partners with Specialists and Managers to provide answers to product questions from customers. Relays customer comments and concerns to Sales or Experience Manager. Identifies opportunities to produce add-on sales the front line through suggestive and consultive selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures assigned service area is merchandised to brand standards with proper product placement. Communices product outs to Sales Manager. Identifies and reduces all risks of loss and/or theft. Actively engages in organizional training opportunities th develop personal and professional skills reled to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. May require food handling safety training, handling and certificion. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.

FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY

This is a ¿covered position¿ for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a ¿qualifying conviction¿ for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligion to notify the immedie supervisor of any qualifying conviction through completion of DD Form 2760 is

REQUIRED.

Ability to successfully obtain/maintain a Tier 3 background investigion.

FOR POSITIONS AT GAS STATIONS ONLY

May be required to work both indoors and outside. May assist with regular fuel lane maintenance including the handling and cleanup of hazardous merials or substances. Must wear approprie protective gear when required. Performs other duties as assigned. This is a mixed position where the incumbent must be able to lift and carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance. Requirements Help Conditions of employment See Duties and Qualificions

EVALUATIONS

Qualificions

MINIMUM REQUIREMENTS

At least 1 year experience working in a customer and sales-focused environment is preferred. Cash handling, basic mh and register experience strongly preferred. Ability to read and understand opering standards and procedures for service, service recovery, sales and store brand and work within the position to execute these standards properly. Ability to work in a high performance mosphere with commitment to service and sales goals. Attention to detail is required. Additional informion

GENERAL INFORMATION

Applicants are assured of equal considerion regardless of race, age, color, religion, nional origin, sex, GINA, political affiliion, membership or non-membership in an employee organizion, marital stus, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision on granting reasonable accommodion on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discriminion and retaliion. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigive Consumer Report. Employment is contingent upon the successful completion of a Nional Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualificion to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

• Educion/certificion certifice(s), if applicable.
• If prior military, DD214 Member Copy This activity is a Drug-free workplace.

The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolered. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separed members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/stement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME

(ET)

ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Your applicion/resume and supporting documention used to determine whether you meet the job qualificions listed on this announcement. This vacancy filled by the best qualified applicant as determined by the selecting official. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78727&PostingSeq=1 Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (EST) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Marijuana is a Scheduled 1 drug under the Controlled Substance Act and therefore use of marijuana is illegal under Federal law regardless of Ste laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentive job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the de of the drug test. Applicants may not be employed in the chain of command of their relives. Agency contact informion

SOUTH CAROLINA MCCS

Phone 843/228-1658 sc.humanresources@usmc-mccs.org Address

SOUTH CAROLINA MCCS MCAS PO BOX 55018 BUILDING

#553 BEAUFORT, SC 299045018 USA Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78727&PostingSeq=1 Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (EST) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Marijuana is a Scheduled 1 drug under the Controlled Substance Act and therefore use of marijuana is illegal under Federal law regardless of Ste laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentive job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the de of the drug test. Applicants may not be employed in the chain of command of their relives. Expand Hide how to apply Agency contact informion

SOUTH CAROLINA MCCS

Phone 843/228-1658 sc.humanresources@usmc-mccs.org Address

SOUTH CAROLINA MCCS MCAS PO BOX 55018 BUILDING

#553 BEAUFORT, SC 299045018 USA Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Beaufort, SC 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $15 - $17.68 per hour Pay scale & grade NF 01 Promotion potential NA Pay scale and grade determines the salary of the job. Work schedule Part-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 78727 Control number 884208500