Position Summary We are seeking a motivated, energetic, and customer-focused Customer Service & Sales Representative to join our medical wear and scrub store team. This individual will play a key role in creating an exceptional shopping experience for healthcare professionals while supporting sales growth, inventory management, and social media marketing efforts. The ideal candidate is highly organized, sales-driven, tech-savvy, and comfortable managing multiple responsibilities in a fast-paced retail environment. Key Responsibilities Customer Service & Sales Greet and assist customers in a friendly, professional manner. Provide product recommendations based on customer needs, sizing, style and fit, and brand preferences. Process sales transactions accurately using the point-of-sale system. Handle customer inquiries, exchanges, returns, and special orders. Build relationships with customers and promote customer loyalty. Meet or exceed individual and store sales goals. Social Media Management Create, schedule, and post engaging content on Facebook, Instagram, TikTok, and other social media platforms. Photograph merchandise, promotions, and new arrivals. Respond to messages, comments, and customer inquiries on social media. Develop marketing campaigns to increase brand awareness and drive store traffic. Monitor social media performance and suggest improvements. Inventory Management Receive and process incoming merchandise shipments. Maintain accurate inventory records and stock levels. Conduct regular inventory counts and audits. Organize stockroom and ensure merchandise is properly displayed. Identify fast-moving and low-stock items and communicate reordering needs. Assist with merchandising and seasonal product displays. Store Operations Maintain a clean, organized, and professional store environment. Assist with opening and closing procedures. Support promotional events, vendor visits, and community outreach activities. Ensure all merchandise is properly tagged and priced. Perform other duties as assigned to support business operations. Qualifications Required High school diploma or equivalent. Previous experience in retail sales, customer service, or related fields. Strong communication and interpersonal skills. Basic computer skills and familiarity with social media platforms. Ability to multitask and work independently. Excellent organizational and problem-solving abilities. Preferred Experience managing business social media accounts. Inventory management experience. Experience with retail POS systems. Skills & Competencies Strong customer service orientation. Sales and relationship-building skills. Attention to detail. Professional appearance and demeanor. Team player with a positive attitude. Physical Requirements Ability to stand for extended periods. Ability to lift and move merchandise up to 30 pounds. Ability to bend, stoop, and reach as needed. Compensation & Benefits Competitive hourly pay based on experience. Employee discount on merchandise. Performance-based incentives and bonuses. Opportunities for growth and advancement. Application Question(s): We will be contacting you with additional questions. What is your personal email address?

Education:

High school or equivalent (Preferred)

Experience:

retail sales: 1 year (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person