Core responsibilities include:

Deliver a professional, friendly, and efficient experience when handling patient phone calls and inquiries Manage provider schedules to optimize flow, minimize gaps, and support a productive, well-organized day Greet patients warmly and ensure all demographic and insurance information is accurate and up to date Prepare and clearly communicate treatment plans, helping patients understand recommended care and next steps Collect payments and confidently manage financial conversations with accuracy and professionalism Verify insurance benefits, submit claims, and support timely and accurate reimbursement processes Coordinate patient check-in and check-out to ensure a smooth, consistent experience Maintain accurate patient records and documentation within practice systems Collaborate with team members to support efficient patient flow and resolve day-to-day operational needs

Job Requirements:

Minimum of 1 year of front office or customer-facing experience (healthcare or dental preferred) High school diploma or equivalent required Positive, outgoing, and professional demeanor with a strong commitment to customer service Excellent verbal and written communication skills, with the ability to build rapport and clearly explain information Strong attention to detail and ability to manage multiple priorities with accuracy Reliable, accountable, and comfortable working in a fast-paced environment Proactive mindset with a willingness to learn, adapt, and take on new responsibilities Proficiency with computer systems; experience with Open Dental and Google Suite preferred

Benefits:

PTO and paid holidays Relaxed, friendly, and fun culture filled with smart colleagues across the entire organization Opportunity to play a role in the success of a rapidly growing company Competitive pay Comprehensive health, dental, and vision benefits 401K plan with up to 4% matching At Apex Dental Partners, we're committed to providing patients with the best dental experience possible. We focus on supporting our doctors' efforts to build long-term patient relationships by recruiting the best and brightest candidates to join our team. We actively focus on building a patient-centric culture that values teamwork and integrity above all else. Our friendly, collaborative work environment is something we take great pride in, as is the long tenure of our team members.

Pay:

Starting at $23.00 / hour

Pay:

Bonus pay

Benefits:

Paid time off Health insurance Dental insurance Vision insurance Disability insurance 401(k) matching Paid training

Job Type:

fulltime

Education:

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