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Courtesy Clerk (Bagger)- Morning Shift- Richmond
Career Insights for Retail Store Clerk
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Scorecard
Based on Utah data
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What they do
A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
$31,954 / year median in Utah
+4% projected growth
Job Description
at
LEES MARKETPLACE
in
Richmond, Utah, United States Job Description Position Summary:
Lee's Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. At Lees Marketplace, our Courtesy Clerks play a vital role in providing exceptional guest service at the front end of the store. This role focuses on bagging groceries carefully, assisting guests with loading items, retrieving carts, and keeping the front of the store clean and organized. Courtesy Clerks are the final point of contact with guests and help create a positive and lasting impression.
Primary Position Duties:
Key Duties and Responsibilities:
+ Greet guests warmly and offer friendly, helpful service.
+ Bag groceries carefully and efficiently, following food safety and weight distribution guidelines.
+ Assist guests with carrying groceries to their vehicles.
+ Retrieve carts from the parking lot and return them to the store in a safe and timely manner.
+ Assist with general cleanliness of the front end, including spills, trash removal, sanitation procedures, and stocking bagging stations/check stands with needed supplies.
+ Be of assistance to in any capacity necessary to ensure proper store and guest support.
Guest Service:
+ Greet and assist guests in a friendly and courteous manner, offering assistance in any way possible.
+ Provide knowledgeable answers to guest inquiries.
+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
+ Provide excellent guest service by acknowledging guests promptly and attending to their orders accurately. Prepares and processes the guest's orders promptly and finalizes their purchase in a friendly manner.
+ Proactively ask each guest if they would like help taking their groceries to their car, and assist them promptly and respectfully when requested.
+ Maintain awareness of guest needs in the checkout area and provide timely support to cashiers, rotating between each check stand as needed.
+ Promptly responding to service codes requesting assistance at the check stands.
+ Always being present on the frontend for guest assistance unless otherwise directed by a supervisor.
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