Job post summary Date posted: July 2026

Pay:

$18 per hour

Job Title:

Sales Associate Part-Time

ABOUT US!

Tilley's Pet Supplies, a unique and privately owned pet supplies store nestled in the heart of Middleburg, Virginia. Every product on our shelves is meticulously researched and sourced to cater to the diverse needs of our customers. With over 20 premium brands of dog and cat foods, including high-quality dry and canned options, and a range of fresh and gently cooked options in our ten freezers, we stand out in the pet supplies market.

OBJECTIVES

We are thrilled to offer an excellent opportunity for a part-time sales associate to join our Tilley's Pet Supplies Middleburg location. This role is perfect for someone who is passionate about creating a great customer experience for people and their pets. This candidate needs to be outgoing and love communicating with pet parents about pet food nutrition, treats, toys, and supplies. This candidate will have a strong background in customer service, and the retail pet industry. We want to hear from you if you're excited about contributing to a thriving business!

JOB SUMMARY

The part-time sales associate position assists in the day-to-day business at Tilley's, including:

• Customer service, connecting with pet parents, and 5-star reviews are essential to small businesses.
• Communication is key to success, and this candidate will need to communicate sales and promotions to consumers and staff.
• Responsible for individual development and learning of pet nutrition through vendor training, reading materials, and online training.
• Ability and desire to communicate about the benefits of products with pet parents.
• Multitasking in a fast-paced pet supplies store and adapting to a continually changing environment to achieve desired results.
• Handle customer requests for special orders by phone, email, and in person.
• Ensures that all merchandise in the department is displayed correctly and that general housekeeping is done as needed.
• Complete price and or sale changes as dictated via price change emails
• Assist in weekly shipments from receiving with accuracy, date and price tagging new products, and finally putting the product out on the sales floor.
• Any other duties deemed necessary for the overall success of the store Required Skills and Experience

Experience:

1+ years of experience in retail

Communication:

Strong verbal and written communication skills to seek and deliver information, listen, and connect with customers and coworkers.

Problem-Solving:

Excellent interpersonal skills and the ability to resolve issues under pressure.

Technical Proficiency:

Experience with Microsoft Office Suite and iWork Suite for Apple.

Product Knowledge:

Desire to learn about pet nutrition and its importance in keeping pets healthy and happy. Takes initiative and responsibility to train and develop themselves and staff on product knowledge.

Professional:

appearance and work ethic

PHYSICAL FACTORS/WORKING CONDITIONS

Indoor Stand for extended periods of time Able to move and lift up to 40 lbs.

BENEFITS/ PAY

Job Type:

Part-Time, 5-25 hours weekly

Pay:

$18 per hour Employee discount Ability to commute to

Middleburg, VA:

Reliably commute or plan to relocate before starting work (Required).

SCHEDULE

This position requires weekend availability.

The current store hours are:

Monday

• Saturday 10:00 AM
• 6:00 PM and Sunday 10:00 AM
• 5:00 PM.
• Working with Customers past regular working hours will sometimes be required.
• Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

As a team member, you should be prepared to adapt to changing business conditions and take on new responsibilities as needed. At Tilley's Pet Supplies, we are committed to providing equal opportunities for all. Our employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. Diversity is a strength, and we welcome all qualified candidates to apply for this opening.

Job Type:

Part-time Pay:

$18.00 per hour Expected hours: 5.0

• 25.

0 per week

Benefits:

Employee discount People with a criminal record are encouraged to apply

Experience:

Retail sales: 2 years (Required) Shift availability: Day Shift (Preferred)

Work Location:

In person