Requisition ID:

937051\nStore #:000487 LensCrafters\n

Position:

Full-Time\n

Total Rewards:

Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.\nEverything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

MAJOR DUTIES & RESPONSIBILITIES

Ensure the LensCrafters team provides unsurpassed Customer Service\nProvide training and coaching to the team leveraging Company provided programs\nAnalyzes reporting to create and implement action plans to improve store KPIs, including:\nNPS - Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others\nAttracts and hirers highly engaged team to esure the store has the right people in the right place at the right time\nPartners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs\nTakes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience\nEnsures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment

BASIC QUALIFICATIONS

High School graduate or equivalent\n4+ years management/supervisory experience\nComprehensive knowledge from operations, processes and business implications\nStrong influencing and negotiating skills\nTeam building and management skills\nKnowledge of current optical theory and merchandise\nStrong communicator and listener\nStrong basic math skills (addition, subtraction, multiplication, division)\nSales skills\nFamiliarity with cash register, computers and calculators\nAbility to manage time under aggressive deadlines

PREFERRED QUALIFICATIONS

College degree or equivalent\nState licensure (if applicable) and/or ABO Certification in non-licensed states\nLensCrafters Final Inspector Certification\nLensCrafters Quality, Fitting and Adjusting Program\nPrevious experience in customer service and retail\nKnowledge of current store merchandise\nHigh level of business acumen to include detailed knowledge of

LC Dashboard Pay Range:

63,815.80-110,463.25 This posting is for an existing vacancy within our business.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. 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