Seasonal - Retail Agent Goods & Apparel

Job Summary:

Seabrook Goods & Apparel is seeking a dynamic and customer-focused individual to join our team as a Retail Associate for the upcoming summer season. As a Retail Associate, you will play a crucial role in delivering exceptional service to our customers while contributing to the overall success of our store. Join the Seabrook Goods & Apparel team and be part of a dynamic retail environment where your passion for fashion and dedication to customer service are valued and rewarded. Job Duties and Responsibilities (Essential Functions): Provide friendly, knowledgeable, and attentive service to all customers, assisting them with product inquiries, sizing, styling advice, and purchases. Meet and exceed sales goals by effectively communicating product features and benefits, upselling additional items, and driving customer satisfaction. Process transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit, and other forms of payment securely. Assist with maintaining a clean, organized, and visually appealing store environment, including restocking merchandise, arranging displays, and ensuring product availability. Stay informed about current trends, product offerings, and promotions to provide accurate information and recommendations to customers. Work collaboratively with team members to achieve store objectives, including participating in meetings, training sessions, and special projects as required. Follow company policies and procedures regarding store operations, safety guidelines, and inventory management to ensure compliance and minimize shrinkage. Assist with receiving, unpacking, and organizing merchandise shipments, conducting regular inventory counts, and identifying discrepancies to ensure accurate stock levels. Address customer inquiries, concerns, and complaints promptly and professionally, escalating complex issues to management as needed to ensure swift resolution and customer satisfaction. Work collaboratively with team members to achieve store objectives, including participating in meetings, training sessions, and special projects as required. Performs other duties as assigned.

Knowledge/Skills/Abilities:

Exceptional customer service and communication skills. Strong problem-solving abilities, with a solution-oriented approach to guest issues. Excellent organizational and time-management abilities.

Qualifications:

Education:

High School Diploma or equivalent work and educational experience. Previous customer service or retail experience required. Available to work shifts as needed, including evenings, weekends, and holidays, to accommodate fluctuating business needs and staffing requirements. All candidates must pass a background check prior to employment.

Physical Requirements:

Ability to lift, carry, push, pull, or move objects up to 25 pounds frequently and up to 50 pounds occasionally. Frequent, bending, kneeling, and reaching. Ability to stand and walk moderate distances for the entire shift.

Hourly Rate:

17.50

Employment Status:

Seasonal Seabrook Offers Medical, Dental and Vision Insurance for all full-time team members 401(k) Basic Life Insurance - 100%

Company Paid Voluntary Life, Critical Illness and Accident Insurance Paid Time Off:

10 days (80 hours) earned with up to 2 years of service. 15 days (120 hours) earned up on completing 2-4 years of service. 20 days (160 hours) earned upon completing 5-8 years of service. 25 days (200 hours) earned upon completing 9+ years of service. Employee Assistance Program Teladoc Virtual Services Tuition Reimbursement Discounts and Rental Credits Seabrook is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We encourage candidates of all backgrounds to apply.