Summary:

Responsible for a variety of duties in the daily operations of the store and plays a vital role in providing an extraordinary donor, volunteer, and customer experience. You will work closely with other teammates and volunteers to help accomplish daily tasks, support day-to-day retail operations, and participate in store projects. You will assist with donation pickups and deliveries as necessary. This position has a Tuesday through Saturday work schedule. 32-40 hours a week, with benefits. To apply, please send your cover letter and resume with \"Store Team Member\" in the subject line to jobs@habitatejc.org.

Responsibilities:

Greet and assist customers and donors Provide excellent customer service at all times Operate point of sale system and bag/pack merchandise for customers Answer the phone, check messages and email regularly and respond accordingly Screen and examine each donation following Donation Guidelines, using discretion as needed Train, support and supervise volunteers to receive and process donations, operate point of sale system and provide customer service Unpack, clean, and test merchandise donations Organize, move, and display merchandise to be clear of aisles and safe on shelves Price merchandise by researching information online Assist donors with scheduling pickups Assist with donation pickups, including unloading and processing Maintain donor relationships through attentive customer service Address safety issues promptly & proactively to ensure a safe and tidy work environment Perform routine cleaning Drive and operate a 20 ft box truck safely (once trained and approved) Ensure the organization and tidiness of the spaces beyond the sales floor: processing room, merchandising room, and the break room. Qualifications and Skills Ability to deliver excellent customer service while building relationships with store customers and donors Excellent verbal and written communication skills Strong attention to detail Ability to work as part of a team Ability to work with volunteers and keep them engaged Strong interpersonal skills Maintain regular and consistent attendance and punctuality First-Aid/CPR certification (will train) and ability to monitor store customers and volunteers to ensure a safe store environment Valid driver's license, ability to drive a box truck (will train if necessary), and insurable driving record Physical Demands and Work Environment Majority of the workday is standing and being physically active Ability to frequently lift 50 lbs. without assistance and frequently move, lift, carry, push, pull, objects around the store and to/from storage areas. Generally, in a retail environment with occasional visits to external environments. Compensation Hiring Range $20.18 to $22.00 per hour, Full Range $20.18 to $27.23 per hour. 32 - 40 hours per week, non-exempt role which includes the below benefits: • Employer-paid medical, dental and vision for employees regularly working at least 30 hours per week, beginning first of the month after hire; in addition, currently providing employer contribution to Health Savings Account for eligible employees. Dependents may be covered at employee expense. • 401k program, currently contributing 4% of eligible wages for eligible employees Employees working at least 20 hours per week receive 15 days' vacation, 10 holidays, and two personal days (all accrued on a pro-rated monthly basis) All employees receive 10 days sick time per year, accrued on a pro-rated monthly basis

Guiding Principles Include:

Utilize creative solutions while remaining true to Habitat's mission Retain volunteers central to Habitat's work Foster a positive, inclusive work environment and promote collaboration Equal Employment Opportunity Habitat provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type:

Full-time Pay:

$20.18 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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