Department:

RETAIL OFFLINE

Location:

Tulalip, Washington (US-WA), US

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and ourmunities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as apany today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we aremitted to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing ourmunities.

JOB PURPOSE

To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.

RESPONSIBILITIES

Sales & Service Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry's luxury brand standards and image\nConsistently meet individual sales goals while exhibiting the Burberry Behaviours\nProvide excellent customer service skills, great selling skills and exhibit motivation to succeed\nDemonstrate superior interpersonal andmunication talent Cultivate Build customer loyalty through active client development and follow-through\nMaintain an up-to-date and detailed client book\nFollow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capturepliance Visual Standards Followpany policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines\nMaintain selling floor by ensuring the following:\nUnderstand and execute monthly floorsets\nPlacing and/or hanging back items as you work\nReplenishing merchandise after selling\nFolding and placing merchandise on the correct hanger, tissue paper, etc.\nPlace tickets inside the item and not visible to the customer. Floor Presence & Maintenance Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers\nEnd of shift/day: Ensure selling floor is replenished and ready for the next day\nBe active and busy on the floor at all day\nEnsure to place and/or hang back items as you work and replenish merchandise after selling\nEnsure clean up and maintenance of fitting rooms Back of The House Support Assist in the mark down process\nAssist in the bi-annual inventory process\nParticipation and achievement of pre-sale goals\nParticipate in store contests\nAssist in stock room maintenance and keep it organized\nResponsible for stock pulled; all stock must be put away in orderly fashion\n

PERSONAL PROFILE

\nWilling to work in and promote a team oriented environment.\nExcellent interpersonal skills required to ensure clear, effectivemunication with all management and staff.\nConsistently show a positive attitude & take responsibility for own actions.\nMust be results driven and flexible to change\nRelevant interest in Fashion / Design.\nAdvanced knowledge of POS and store systems.\nA minimum of 1 year on sales, preferably in a luxury retail environment.\nProven experience in driving sales and meeting sales targets.\nExcellent customer service level.\nStrong clienteling background.\n

MEASURES OF SUCCESS

Financial Targets:

achieving individual and store sales goals targets, UPT, ATV, Client Development.\nExcellent customer service through Burberry Experience Evaluations.\nCapturepliance.\nFOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. • Expected base salary for the role will be between $19.50 and $20.50 per hour at themencement of employment. However, base salary if hired will be determined on an individualized basis depending on a number of factors, including, but not limited to, professional skills, knowledge, and experience. Thepensation for this position also includesmission earnings as a percentage of sales. The Company also offers free s after one year of service, equivalent to 500GBP, pursuant to the terms of the plan. • Burberry offers associates aprehensive benefits package, which, depending on the associate's eligibility, includes: (i) Medical, Vision, and Dental Insurance, Ie Protection, Life and Accidental death & Dismemberment Insurance, Short-Term and Long-Term Disability, Flexible Spending Account and Commuter Benefits; (ii) Retirement Plan (401k) Traditional pre-tax and Roth contributions with an employer match of 100% up to the first 6% that employee contributes; (iii) paid time off, including 10 vacation days pro-rated from start date and increasing to 15 days in second year, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, and seasonal well-being days; (iv) Paid Parental Leave of up to 18 weeks; and (v) all other benefits (such as leaves of absence) as required by applicable federal, state, and local law. • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment orpensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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