Expectations:

Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary. Manage customer and/or employee issues appropriately, timely, and with respect. Assist with hiring and training new employees for the sales floor or other departments. Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments.

Physical Demands:

Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Benefits available include:

Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits

COVID-19

Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 3+ years' experience in a retail setting. 1+ year supervisory experience preferred or a graduate of the Best Seller Program. High school diploma/GED preferred. Ability to work a flexible schedule including evenings, weekends, and holidays. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. 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