The opportunity Delaware North Parks and Resorts is hiring a full-time Retail Supervisor to join our team at Grand Canyon National Park in Grand Canyon, Arizona. As a Retail Supervisor, you will be responsible for supervising and training retail team members and for maintaining retail standards, policies, and procedures. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today. Pay $18.00 - $19.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer Health, dental, and vision insurance
- 401 (k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition or professional certification reimbursement
- Weekly pay 50% off food in our restaurant, tavern, coffee shop, and deli 20% off retail and grocery items Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
- Available for full-time, year-round team members Life at the Grand Canyon Every day can be an adventure when you live and work at Grand Canyon National Park.
Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park! Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities Free laundry facilities Healthy work-life balance Community recreation center with a gym and monthly outings Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums Weekly trips and outings What will you do? Lead, coach, and motivate retail team members to deliver exceptional customer service aligning with GuestPath. Ensure all team members follow company policies, operational procedures, and service standards Address guest concerns and resolve issues professionally to enhance the overall customer experience Address operational concerns and submit work orders as needed Prepare nightly operational reports and communicate key business updates More about you Previous cash handling experience required Previous experience working with point-of-sale system required High school diploma or GED required Minimum of 1 year of supervisory experience in a customer service or retail environment preferred Physical requirements Ability to lift to 50 pounds Constant standing, lifting, climbing stairs, and repetitive motions Bending, reaching, and climbing on ladders Shift details Days Evenings 8hr shift Weekends Holidays OT as needed Who we are Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
