Store Manager
Job
Graze Craze
Surprise, AZ (In Person)
Full-Time
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Job Description
Store Manager Position Overview At Graze Craze, we believe food brings people together — and every board tells a story. We are seeking a dependable, organized, and hands-on Store Manager to oversee daily operations, lead our team, and help grow our business within the Surprise community. The Store Manager is responsible for ensuring operational excellence, maintaining brand standards, managing staffing and scheduling, delivering exceptional customer experiences, and supporting sales growth through catering and community engagement. This role is ideal for someone who thrives in a fast-paced environment, leads by example, takes ownership, and is passionate about hospitality, food presentation, and team development. Key Responsibilities Oversee daily store operations, production, and workflow Manage opening and closing procedures Lead, coach, and hold team members accountable Assist with training, and scheduling Ensure all food safety, cleanliness, and brand standards are maintained Manage catering execution and customer communication Oversee inventory management, ordering, and waste control Resolve customer concerns professionally and promptly Support local marketing, networking, and business outreach Monitor labor efficiency and team productivity Assist ownership with operational improvements and growth initiatives Create and maintain a positive, team-oriented work environment Qualifications 21 years of age or older preferred Previous management or leadership experience in food service, hospitality, catering, or retail required Strong organizational and communication skills Ability to lead in a hands-on environment Experience managing schedules, priorities, and team accountability Valid Arizona driver's license required with clean driving record ServSafe Certification preferred or willing to obtain Comfortable working evenings, weekends, and holidays as needed Application Question(s): Are you ServSafe certified? Do you have a valid current drivers license? Do you have prior experience as a Store Manager in a restaurant / catering setting?