Location:

Carson, California Job Summary:

The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies.

Responsibilities:

Key Accountabilities:

Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
Create and maintain a diverse, high-performing team through consistent selection, development, and motivation
Effectively communicate goals and monitor the progress of team members against key business metrics
Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
Represent the company in a professional and positive manner
Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
Train associates and monitor compliance to all company standard operating procedures (SOPs)
Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
Manage company standards of merchandise presentation, signage and display
Protect company assets by ensuring adherence to all Loss Prevention procedures

Education and Experience:

High school diploma or equivalent; Bachelor's degree preferred
5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity

Skills and Behaviors:

Excellent customer engagement, talent development, visual presentation, and operational skills
Must have a strategic mindset
Proven track record of selecting high-performing talent
Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts
Ability to inspire and motivate store team
Must be able to understand and interpret moderately complex financial reports
Broad knowledge of retail landscape
Must be able to plan and execute strategies
Must be adaptable and flexible to changing prioritize
Excellent time management, planning, and organization skills
Must be fiscally responsible
Proficient in Microsoft Office
Ability to adapt to and learn internal applications
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs Hourly/Salary $53,000.

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