This position requires living onsite in a designated 2-bedroom apartment. The Co-op Coordinator is primarily responsible for overseeing all aspects of property management, including leasing, maintenance, finance, and resident-member relations. They are responsible for promoting the belief in the cooperative principles and assisting in creating a strong community that adheres to CSI policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all members to participate in the management of their cooperative while maintaining a positive and respectful attitude. Additionally, the Co-op Coordinator acts in the best interest of the cooperative and represents the corporation in a positive manner and promotes the mutual policy of respect between resident-members. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Manage the daily operations of the properties Complete annual budgets and monitor monthly finances Oversee maintenance of the co-op, including working closely with maintenance person to conduct monthly site walks and inspections, unit inspections, ensuring work orders are completed timely, and adhering to the preventative maintenance schedule Ensure vacancy turnover times are met and maintain full occupancy Assist in the maintenance of the co-op waiting list in conjunction with the wait list department Coordinate applicant screening interviews, move-ins and move-outs in conjunction with the certification department Handle all reasonable accommodation/modification requests end ensure timely processing and follow-up Ensure effective customer service and resident relations Build strong relationships with resident-members, address concerns, and maintain a positive community atmosphere Promote and foster volunteer engagement in our unique cooperative management system Update Outlook calendars, answer emails, voicemails, phone calls and direct mailings Attend regular staff and education meetings Review and process invoices and payables Write monthly co-op report about overall operations Listen to the board meeting at your assigned co-op with members Post 30-day nonpayment of rent notices and follow-up Respond to emergencies during and after hours Adhere to company policies, safety regulations, and OSHA requirements Performs other related duties as assigned.

Competencies Communication:

Listens and interprets verbal and non-verbal inputs in order to ensure thoughts and ideas are understood. Determines what information is to be communicated, when and to whom. Shares information seeks feedback from others and provides appropriate follow-up to ensure understanding of both the message and its intent. Expresses ideas respectfully and shares information in a clear and concise manner using the appropriate mode of communication.

Integrity and Accountability:

Pursues goals, objectives and commitments in an ethical manner. Meets job expectations, takes personal responsibility for outcomes and makes decisions based on sound judgment. Identifies implications and works to minimize any negative effects by developing contingencies or alternatives when commitments cannot be met and involves and/or alerts those affected. Uses resources (intellectual, material, time, technological) in an efficient and cost-effective manner.

Flexibility & Adaptability:

Responds in an open and receptive manner to changes in the work environment or work demands. Adjust methods and approaches to effectively carry out tasks in situation of ambiguity and uncertainty. Adjusts style to respond appropriately to different and changing circumstances. Responds appropriately to different personal styles to provide positive and constructive input. Embraces change and demonstrates a willingness to learn new technology and processes

Teamwork:

Works with others and builds effective relationships to accomplish common team goals and objectives. Shares ideas freely and openly. Receives input from others. Recognizes when compromise is necessary while working towards consensus with a focus on outcomes which reflect the collective need. Accepts responsibility for his/her role as an effective participant Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work environment Co-op Coordinators generally work in an office environment. Physical demands This position requires sitting at a desk for extended periods of time and significant amount of time on the computer. Must be able to push/pull/lift up to 30 pounds. Travel required Driving to the regional office for monthly staff meetings and other co-ops as needed to attend meetings and trainings. Required education and experience Bachelor's Degree or relative work experience Interest in property management Interest in non-profit work Proficiency with Microsoft Office products Ability to work in a team atmosphere as the leader or a team member Some facilities and maintenance knowledge or interest in learning Organization & time management Personable, polite, friendly Patience Integrity Respect for seniors Good communication & listening skills Driven/possess initiative Reliable transportation, valid driver's license and auto insurance Work authorization/security clearance requirements Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented. Affirmative Action/EEO statement CSI is an Equal Opportunity Employer Company Overview CSI Support & Development is a mission-driven non-profit organization that develops, acquires, and manages quality, affordable senior housing. We own and manage properties nationwide and believe wholeheartedly in preserving affordable housing for seniors and providing unique opportunities for our resident members. Our corporate culture is the result of our core values (cooperation, education, excellence, integrity, respect, and volunteerism). CSI is a well-established organization (75+ years old) with a progressive approach. For more information about us, visit www.csi.coop.