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TC Group

Debt Collections Closer

Career Insights for Key Holder

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What they do

A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.

$40,038 / year median in California

+6% projected growth

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Job Description

•We pay highest percentage in the industry, want more for yourself just ask us! High volume collections office is looking to add elite collectors/customer service/ sales specialists immediately. Candidates should be self-motivated, have excellent communication skills, fast thinker, good negotiating skills, and most important of all be accountable. Collections experience is not imperative, but must have extensive phone and/or sales experience. Must be comfortable making up to 100+ calls per day. We are only looking for the best of the best to join our team! We are determined to maintain a small but elite crew, so seats in our office will not open up very often and won't last long. We will be filling these seats immediately.
Office Hours:
Monday - Friday 8AM-4PM (No Weekends or Major Holidays) Send in resume for interview opportunity!

Overview . We are seeking a dedicated and skilled Debt Collector to join our team. The ideal candidate will have experience in managing collections, particularly in the medical field, and possess strong negotiation skills. This role is essential for maintaining the financial health of our organization by ensuring timely payments and effective communication with clients regarding their accounts. Duties Manage accounts receivable by contacting clients to collect outstanding debts. Utilize phone etiquette to engage with clients professionally and empathetically. Analyze accounts to determine the best approach for collection based on individual circumstances. Negotiate payment plans or settlements that are beneficial for both the client and the organization. Maintain accurate records of all communications and transactions using financial software. Conduct account reconciliation to ensure all payments are properly recorded and discrepancies are resolved. Apply knowledge of medical terminology, CPT coding, and ICD-10 when dealing with medical collections. Collaborate with other departments to resolve issues related to accounts payable and billing inquiries. Provide excellent customer service while addressing client concerns or disputes regarding their accounts. Stay informed about financial concepts and revenue cycle management practices to enhance collection strategies. Experience Proven experience in debt collection, particularly in medical billing or accounts receivable environments. Familiarity with financial software and accounting principles, including debits & credits. Strong understanding of financial concepts, account analysis, and revenue cycle management. Excellent negotiation skills with a track record of successful debt recovery. Proficient in math and able to perform calculations related to payment plans and account balances. Previous experience in telemarketing or customer service is a plus. Join us in making a positive impact on our organization's financial stability while helping clients navigate their payment options effectively.
Job Type:
Full-time Pay:
$16.90 - $19.00 per hour Ability to
Commute:
Chino, CA 91710 (Preferred)
Work Location:
In person