H-008341-2026

Shift Supervisor United States

• California
• Fort Hunter Liggett Regular Part Time Job Description As a Shift Supervisor , you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences.

You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Shift Supervisor ? Promote a positive team and customer centric culture Lead a culture of accountability through clear expectations Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas Ensure customers have an extraordinary experience while shopping Greet every customer with eye contact and smile in your authentic way We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Able to lead teams to meet organizational objectives We offer the following benefits for this position: Paid Vacation & Sick Leave Medical & Dental insurance Basic Associate Life, Personal Accident & Long Term Care Insurance Flexible Spending Accounts 401K Holiday Premium Pay (Double Pay) Mass Transportation Reimbursement Associate Transfer Program (ATP) Paid Military Leave Personal Accident Insurance FMLA & Administrative Leave Paid Parental Leave Take advantage of our tax-free shopping privileges on all Exchange merchandise Employee Assistance Program (EAP)

• Some of the benefits listed above are subject to specific shifts and approvals per internal policies.

Please contact HR for details. Facility Name

FHL TROOP STORE

Job Grade 2 Job Tier 1 Career Area Retail Operations Supervisor Yes Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve. Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Job Qualifications Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility. If applicable to position, associate must successfully complete the management motor compliance course number 175S within three months of occupying position. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous retail supervisory experience preferred This is a Regular Part-Time (RPT) position with a projected maximum of 34 hours per week . The following is the requested availability for a two week Pay Period (PP) : Saturday (Start PP) 8:30am

• 5pm Sunday OFF Monday 12:30pm
• 6:30pm Tuesday 12:30pm
• 6:30pm Wednesday 12:30pm
• 6:30pm Thursday 12:30pm
• 6:30pm Friday OFF Saturday 8:30am
• 5pm Sunday OFF Monday 7am
• 1pm Tuesday 7am
• 1pm Wednesday 7am
• 3:30pm Thursday 7am
• 1pm Friday (End PP) OFF
• Schedule subject to change per operational needs, troop movement and training cycles.

Salary Minimum $20.28 Salary Maximum $31.27 Number of Positions Remaining 1 Job Expires 24-Aug-2026