Shift Leader Basecamp Fitness - 4.1 Millbrae, CA Job Details Part-time | Full-time From $22 an hour 19 hours ago Qualifications Customer communication Full Job Description Join Our Team! Basecamp Fitness Millbrae is looking for an energetic, reliable, and customer-focused Shift Lead (Lead Ambassador) to help create an exceptional experience for every member who walks through our doors. We're looking for someone who thrives in a fast-paced environment, loves connecting with people, and is passionate about health and fitness. This is a leadership role that combines customer service, sales, studio operations, and team support. We're specifically looking for someone with flexible availability who can work opening shifts, closing shifts, and weekends. If you're looking for a position where you can grow, lead by example, and make a positive impact every day, we'd love to meet you! What You'll Do Welcome members and guests with enthusiasm and create an outstanding first impression Deliver exceptional customer service while building meaningful relationships with our members Guide prospective members through our studio experience and recommend memberships that fit their goals Meet and exceed membership, retail, and class package sales goals Lead daily front desk operations and help ensure smooth studio operations during your shift Assist with class preparation, member check-in, bike setup, seating charts, and equipment organization Maintain a clean, organized, and welcoming studio environment at all times Follow up with prospective members through calls, texts, and emails Encourage referrals and help grow our studio community Participate in local marketing events and community outreach Support the Studio Manager by helping coach and motivate team members while leading by example What We're Looking For Positive, outgoing personality with excellent communication skills Natural ability to connect with people and build relationships Passion for fitness, wellness, and helping others succeed Strong sales mindset and confidence recommending memberships Reliable, dependable, and accountable Excellent organizational and multitasking skills Calm under pressure in a fast-paced environment Detail-oriented with strong problem-solving abilities Comfortable learning new technology, POS systems, and CRM software Self-motivated and able to work independently while contributing to a team Qualifications Leadership experience highly preferred Customer service, hospitality, retail, or fitness industry experience preferred Sales experience is highly preferred Comfortable standing and walking throughout your shift Able to lift up to 25 pounds Availability Requirements We're seeking someone with flexible availability , including: Early morning opening shifts Evening closing shifts Weekends Some holidays, as needed Benefits 401(k) Employee membership and discounts Flexible scheduling Growth opportunities within

Basecamp Fitness Pay:

From $22.00 per hour Application Question(s): Are you available to work opening shifts (4:45 AM), closing shifts, and weekends?

Work Location:

In person