Position Title:

Table Games Assistant Shift Manager Pay Range:

$95,000 +

Status:

Full Time Shift:

Varies Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms, 4 restaurants, and the one of the country's top spa. The Monarch Casino Resort Spa is looking for a passionate Table Games Supervisor to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and Team Members. Table Games Assistant Shift Manager is responsible for helping and performing numerous daily tasks and routines that ensure quality service is provided to all guests as well as supervising staff and the overall daily management of a designated shift in the Table Games department. During each shift, the Table Games Assistant Shift Manager will visit each table games operational area and converse with guests and team members to promote and facilitate the highest guest service attainable. Must be able to identify and correct daily operational deficiencies to achieve this service. Responsibilities Works closely with the Table Games Shift Managers to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives of the Table Games Department. Assist in resolving team member issues, responsible for motivating team members to ensure they are providing quality service. Assist supervisors to ensure that the table games operations are being managed in accordance with company standards. Maintain an active presence on the casino floor at all times. Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department. Works hand in hand with other Operational departments to ensure highest standards of service and safety of guests and team members. Shares responsibility for the overall integrity of daily operations on assigned shift. Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting. Qualifications Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License. 1 year of previous dealing experience preferred. Previous supervisor experience a plus! Skilled in establishing and maintaining effective working relationships with staff and other departments. Must possess excellent guest service and communication skills with the ability to deal with guests. Proficient in Microsoft Office. Ability to speak and write English. Ability to communicate information through spoken words and sentences that others will understand. Ability to read and understand information and instructions presented in writing. Strong general mathematical skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must have the ability to stand for duration of shift. Must be able to bend, stoop and continuously use hands. Successfully pass a pre-employment criminal background check and drug screen. Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well! Full Time Team Members (30+ hours) will enjoy the following benefits and perks: Paid Time Off! 6 Observed Holidays and Holiday Pay Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, 401k with company match Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks: 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks Up to 48 hours of Sick Pay for Team Members Under 30 hrs per

Week Free Covered Parking Career Development and Advancement Programs:

Education/Tuition/Certification Reimbursement Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions Team Member Hotel, Retail and Spa Discounts Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer:

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. An estimated salary for this position would be: We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Discover the rewarding opportunities at Monarch Casino Resort Spa in Black Hawk, Colorado, where every aspect is designed to make both you and the guest feel valued and inspired. From our upscale amenities like a luxurious spa and fine dining to our vibrant, team-focused culture, you'll find a place where your career can flourish. We're passionate about supporting your growth with clear career paths, ongoing training, and ample chances for internal promotion. Our friendly environment encourages respect, camaraderie, and a true sense of family. Plus, with competitive wages, fantastic benefits, and flexible scheduling, we aim to help you balance work and life seamlessly. Being part of the Black Hawk community means more than just a job—it's about creating meaningful connections and making a positive impact. From personalized onboarding to fun workplace events, we ensure your experience with us is nothing short of exceptional. At Monarch, we blend the excitement of a premier gaming destination with the luxury of a top-tier resort, all while putting our Team Members first. Join us and discover a place where you can grow, succeed, and be truly appreciated. Monarch Casino Resort Spa in Black Hawk, Colorado, is a luxury resort and casino that combines high-energy gaming with sophisticated amenities. Our resort features 516 elegant rooms with mountain views, over 60,000 square feet of gaming space, a rooftop spa with treatments and an infinity pool, 4 of Colorado's best restaurants, and event spaces for entertainment and celebrations. Founded to redefine hospitality in a small-town setting, we are part of Monarch Casino & Resort, Inc., with a mission to create memorable experiences for guests and opportunities for Team Members. We are committed to community engagement, supporting local organizations and sustainability practices. 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