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Assistant Manager : Retail Operations
Career Insights for Assistant Retail Store Manager
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Scorecard
Based on Colorado data
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What they do
An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$42,554 / year median in Colorado
+2% projected growth
Job Description
- our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers questions and provide premium product.Job Specifications:
Starting Wage:
$25.00/hr- $28.60/hr
Employment Type:
Year Round (10-month)Shift Type:
Full Time hours availableMinimum Age:
At least 18 years of age
Housing Availability:
No Job Responsibilities:
type="disc- -Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
- Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
- Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures type="disc
- -Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
- Maintain up to date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
- Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
- Other duties as assigned, including specialty areas like merchandising and rentals
Job Requirements:
type="disc- -High School Diploma or GED Equivalent; Business area training or education preferred
- 1-3 years of retail management experience; ski industry preferred.
- Ability to work in a fast-paced retail environment, multitask and manage multiple customers
- Ability to work a flexible schedule including nights, holidays, and weekends
- Must be able to communicate fluently in English The expected pay range is $25.00/hr
- $28.