Assistant Store Manager Solid Olive Soap Company Highlands Ranch, CO Job Details Full-time $21 - $24 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Employee discount Flexible schedule Retirement plan Qualifications Customer communication Employee relationship building Team development Attention to detail Organizational skills Production management Retail management Full Job Description Assistant Store Manager - Solid Olive Soap Position Summary Solid Olive Soap is seeking an energetic, dependable, and customer-focused Assistant Store Manager to support the day-to-day operations of our retail store. This role works closely with the Store Manager to create an exceptional customer experience, support and develop the store team, drive sales, and ensure consistent execution of store standards. The ideal candidate is a hands-on leader who enjoys working alongside the team, connecting with customers, and keeping the store organized, productive, and running smoothly. This position serves as a key leader in the store and assumes responsibility for store operations when the Store Manager is not present. Key Responsibilities Store Operations Support the Store Manager in overseeing daily store operations and ensuring consistent execution of company standards. Open and close the store according to company procedures, including cash handling and end-of-day responsibilities. Maintain a clean, organized, well-stocked, and welcoming store environment. Ensure products are properly merchandised, labeled, stocked, and displayed. Monitor inventory levels and communicate replenishment or product needs. Identify and resolve day-to-day operational or customer concerns. Serve as the manager on duty when the Store Manager is unavailable. Sales & Customer Experience Provide an engaging, knowledgeable, and personalized customer experience. Lead by example in product recommendations, selling behaviors, and customer service. Support achievement of daily, weekly, and monthly store sales goals. Coach team members on product knowledge, customer engagement, and sales techniques. Monitor store performance throughout the day and help the team adjust priorities to drive results. Build customer loyalty through strong relationships and consistently positive experiences. Team Leadership & Development Provide day-to-day direction, coaching, and support to store employees. Help create a positive, accountable, and team-focused work environment. Support new employee onboarding and training. Provide real-time coaching and feedback to reinforce expectations and recognize strong performance. Assist the Store Manager with employee scheduling and coverage needs. Help ensure employees follow company policies, procedures, safety standards, and expectations. Communicate employee performance or conduct concerns to the Store Manager as appropriate. Merchandising & Inventory Maintain visual merchandising and product presentation standards throughout the store. Assist with receiving, stocking, organizing, and rotating inventory. Support inventory counts and help identify inventory discrepancies or shrink concerns. Assist with promotional displays, seasonal transitions, product launches, and special offers. Ensure high-demand and featured products remain stocked and customer-ready. Production & Product Support Participate in product production, preparation, packaging, and labeling as needed. Ensure products meet established quality and presentation standards. Maintain clean, organized, and safe production and storage areas. Help ensure production priorities align with inventory and customer demand. Support the team in balancing production responsibilities with customer service needs. Local Marketing & Community Engagement Support in-store promotions and local marketing initiatives. Assist with social media content and store-level promotional activities as requested. Help identify opportunities to strengthen relationships with customers and the local community. Support community events, partnerships, and other brand-building activities as needed. Systems & Administrative Support Utilize company systems, including Monday.com, Ninety.io, point-of-sale systems, and other business platforms as required. Assist with maintaining accurate store, inventory, sales, and operational records. Support tracking of store KPIs and operational priorities. Communicate important store updates, opportunities, and concerns to the Store Manager. Qualifications Previous retail, customer service, or sales experience required. Previous supervisory, key holder, shift lead, or retail management experience preferred. Strong customer service and relationship-building skills. Ability to coach, motivate, and provide direction to others. Strong communication, organization, and problem-solving skills. Comfortable working toward sales goals and performance expectations. Ability to prioritize and adapt in a fast-paced, hands-on retail environment. Comfortable learning and using point-of-sale and business management systems. Reliable, accountable, and able to work independently when serving as manager on duty. Availability to work a flexible retail schedule, including evenings, weekends, and holidays as business needs require. Preferred Characteristics Positive and approachable leadership style. Customer-focused and naturally relationship-oriented. Self-motivated with a strong sense of ownership and follow-through. Comfortable providing direction and holding others accountable. Detail-oriented and organized. Willing to jump in wherever needed to support the team and the business. Enthusiastic about the Solid Olive Soap brand and products. Performance Expectations Success in this role includes: Supporting achievement of store sales and profitability goals. Consistently delivering an exceptional customer experience. Maintaining strong operational, merchandising, and product standards. Helping develop a knowledgeable, engaged, and accountable store team. Ensuring reliable execution of daily store responsibilities. Effectively leading store operations when the Store Manager is unavailable. Contributing to the continued growth and success of Solid Olive Soap.

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Parental leave Retirement plan Vision insurance

Work Location:

In person