YOUR IMPACT

\nCreate a Welcoming Environment Immediately welcome customers and proactively offer assistance.\nProvide a dynamic service presence to each location.\nSkilled at asking appropriate questions to identify a customer's needs in order to effectively provide them with guidance.\nKnowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.\nHelp foster a welcoming, fun, encouraging and energetic customer environment.\nCreate a positive work environment through collaboration. Elevate the Shopping Experience Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin's selling ceremony.\nIncorporate the

WE SELL SUN

selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.\nDeliver luxury clienteling to provide the best customer experience, both in-store and digitally.\nStudy and communicate collection details while assisting clients.\nEnsure the customer wish list is always current with customers being notified when product arrives.\nExceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, NameAttachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.\nAdhere to all corporate customer service policies.\nDemonstrate effective communication with customers, coworkers, and managers.\nLead by example and positively influence others. Support Store Operational Excellence Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.\nExecute correct POS processes including proper cash handling and opening/closing the registers.\nAdhere to all operational policies and procedures.\nSafeguard company property, including key holding.\nMaintain standards of cleanliness and organization.\nResponsible for opening and closing the store. Problem Solving Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment.\nAbility to understand a customer's concerns and quickly determine solutions with limitedsupervision.

KEYS FOR SUCCESS

Education:

High School Diploma/Equivalency Required.\n2-3 years of experience in a customer-facing role with a focus on sales, preferably in a luxury or a hospitality setting.

Competencies:

Desire to work in a retail setting, with a focus on sales\nPassion for luxury product with an appreciation for design\nEntrepreneurial spirit\nA professional, welcoming character and presentation\nAbility to generate customer delight\nClient-oriented with an excellent sense of service quality (go the extra mile spirit)\nExcellent communication skills\nStrong attention to detail\n\"Win together\" mentality\nAbility to work autonomously\nStrong problem-solving skills\nDisplays strong organizational skills and follow-through\nTechnologically savvy\nAbility to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

Languages:

Foreign Languages a plus\nEssential Physical Requirements Lift and/or move up to approximately 50 pounds frequently\nBending/stooping/kneeling required-frequently\nClimbing ladders -- occasionally\nRoutine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR

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