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M
Momu
Ice Cream Shop Manager
Career Insights for Retail Store Manager
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Scorecard
Based on Connecticut data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$53,656 / year median in Connecticut
+3% projected growth
Job Description
Ice Cream Shop Manager Momu Westport, CT Job Details Full-time From $60,000 a year 21 hours ago Benefits Paid training Paid time off Employee discount Qualifications Pre-cooking preparation Teamwork Cooking Team development Retail management Full Job Description Job Overview We are seeking a dynamic and energetic Ice Cream Shop Manager to deliver exceptional customer experiences. In this role, you will manage ice cream production, oversee daily operations, manage staff, ensure food safety standards, and maintain high-quality service that keeps our guests coming back for more. Your leadership will inspire a fun, fast-paced environment where teamwork, efficiency, and hospitality thrive. This position offers the opportunity to showcase your culinary management skills while fostering a welcoming atmosphere that celebrates the joy of ice cream. Responsibilities Lead and supervise all aspects of shop operations, including food preparation, serving, and cash handling. Manage inventory control to ensure stock levels are maintained accurately while minimizing waste. Oversee the training and development of staff in food safety, customer service, Toast POS systems, and operational procedures. Ensure compliance with food safety standards and health regulations across all areas of the shop. Handle shift management duties including scheduling, supervising team members, and maintaining smooth daily operations. Conduct regular quality checks on food production and presentation to uphold brand standards. Foster a positive team environment through effective leadership, coaching, and performance evaluations. Implement best practices in hospitality management. Maintain excellent customer service by addressing guest concerns promptly and professionally. Experience Proven management experience in food service or quick-service restaurant environments, with a strong background in supervising teams. Knowledge of food preparation, cooking techniques, and food handling safety protocols. Familiarity with POS systems Experience in inventory control, ordering, etc Prior roles involving staff training, shift management, and customer service excellence—preferably in casual dining or fast-food establishments. Demonstrated ability to lead teams effectively while maintaining high standards of food quality and safety. Knowledge of culinary practices related to ice cream or dessert production is a plus but not required; enthusiasm for culinary innovation is welcomed. Join us as an Ice Cream Shop Manager where your leadership will create memorable moments for our guests while advancing your career in a lively, supportive environment!