A Floor Supervisor supervises sales staff on the floor of a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises operations on a sales floor and assists with resolving customer complaints. .
The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.
Responsibilities:
Leadership Responsibilities:
Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
Sales Expertise:
Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
Inventory Control:
Coaching team member to appropriately scan out products to help reduce shrinkage
Floor Operations:
Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
Compliance:
Understanding Florida compliance requirements to confidently walk through state inspections, reducing deficiencies.
What Success Looks Like:
Improving sales consistently month over month. Team education on expected sales metrics. Reducing aging and expiring products.
Supervisory Responsibilities:
Budtenders BOH Clerks Qualifications:
1-2 years in the cannabis industry Leadership background, for large teams, cannabis leadership a plus. Experience in sales preferred Must be 21+
Physical Requirements:
Sitting, standing, walking, and climbing for long periods of time.
Work Environment:
The environment can be loud
Atmosphere & Pace:
Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours
Equal Opportunity Employer Statement:
Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Other Duties Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Want to learn more about the company? Check Our Website
