Job Description Help for Job Description. Opens a new window. We are hiring for our new dispensary!! Full Time and Part Time positions available!! Job Description Cansortium is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, and Texas as FLUENT Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance are unmatched. We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry. Find out more at www.getfluent.com . Follow us on LinkedIn.

ROLE SUMMARY

As a Key Holder, you may be the first point of contact for our customers when they enter the store, you will help to create the energy and excitement around Fluent products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that's unlike any other. It starts with you reviewing a doctors' recommendation and with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.

KEY RESPONSIBILITIES

• Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met and company funds are secured.
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
• Ability, willingness, and competency to open or close the store, conduct daily inventory, receive deliveries, and lock or unlock the dispensary.
• Activate or deactivate the alarms as applicable.
• Conduct batch inventory count
• Distribute and assign cash drawers
• Use available resources efficiently to assess the customer's health conditions and needs
• Escalate unresolved issues to the appropriate supervisor.
• Assist on delivery's as applicable
• Record details of each customer interaction and any actions taken
• Follow up on any customer issues requiring additional research
• Ensures a clean and organized dispensary for our patients.
• Contributes to a positive and inclusive work environment
• Maintain adequate knowledge of the product guide and understand the benefits of Medical Cannabis
• Communicate with the Director of Retail Operations, general manager, and/or assistant general manager regarding the status of issues