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AW
AYR Wellness, Inc.
Store Manager
Career Insights for Retail Store Manager
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Scorecard
Based on Florida data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,227 / year median in Florida
+9% projected growth
Job Description
Job Description Help for Job Description. Opens a new window. Job Summary The Store Manager is responsible for overseeing all aspects of daily operations, including team management, operations, customer service, compliance, sales, safety, and security. Duties and Responsibilities
- Manage all aspects of the day-to-day operations of the retail dispensary / store, including sales, inventory management, staffing, and customer service.
- Monitor sales trends, customer feedback, and competitor activity to identify opportunities for improvement and growth.
- Hire, coach, develop, and lead a team of budtenders, inventory associates, assistant managers, ensuring they have the knowledge and resources needed to provide excellent customer service.
- Partner with Retail VP and/or Market GM to develop and implement sales strategies to drive revenue and achieve sales goals, including promotions, events, and product displays.
- Ensure compliance with all local and state regulations governing the sale of cannabis products, including licensing requirements, age restrictions, and product labeling.
- Resolve customer complaints or issues in a timely and professional manner
- Stay informed about cannabis products, industry trends, and regulatory changes to provide accurate information and recommendations to customers.
- Develop and implement operational procedures to optimize efficiency and productivity.
- Administer routine audits to maintain the accurate inventory of all cannabis products.
- Manage daily financial reporting requirements.
- Develop and maintain and schedule of all dispensary staff including budtenders, inventory, supervisors, and managers.
- Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready