- This is NOT a remote position
- You must be 18 years old
- You must have a valid driver's license
COMPANY OVERVIEW
uBreakiFix specializes in electronic repairs including: cell phones, screen repairs, gaming consoles, tablets, and computers. Founded in 2009, the company has rapidly expanded to have over 700 stores nationwide in markets across the U.S and Canada. With partnerships with businesses like Google and Samsung, the company is continuously evolving and providing room for advancement. Are you sales oriented and results driven? Do you love technology? Join our team of sales professionals in one of the largest and most reputable smartphone repair companies in the US! About the job Our Retail Sales Manager role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. You will focus on creating the best possible experience for our customers on the phone, electronically and in-person. We are looking for motivated, hard-working individuals who wish to assist our customers by diagnosing, troubleshooting and repairing devices while ensuring maximum customer satisfaction. uBreakiFix by Asurion retail stores offer device repair in local communities. Don't miss this chance to be part of something big at our retail stores. Gain new skills and certifications. Provide great customer service experiences. Bring your ideas to leaders. Uncapped commission opportunities based on sales performance! Here's what you'll bring to the team: 2+ years of customer service/retail sales management experience 6+ months of experience with product service support or electronics troubleshooting (preferred) Basic knowledge of mobile devices and operating systems Ability to work a flexible retail schedule A passing background check (criminal, driving and drug test) Basic knowledge of Microsoft Office As a retail sales manager, here's what you can expect to do: Provide technical expertise, troubleshoot and repair customer electronic devices Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers (selling on every transaction) Be the face of Asurion and deliver award-winning, personalized customer experiences Responsible for contributing to the achievement of store sales goals Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers) Manage inventory levels, including ordering, receiving, and stocking products Partner with cross-functional teams to deliver programs/processes and provide feedback Demonstrate strong time management and the ability to manage multiple priorities with minimal supervision Demonstrate strong multitasking and time management skills in a busy retail setting. Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, community involement and social media marketing. Willing to switch locations, if needed, to a nearby location Provide training, guidance, and support to team members to ensure optimal performance We take care of you (benefits/perks): Ongoing training to grow your skills Health benefits are offered Skills development and hands-on training PTO All applicants may be subject to drug screening and/or background check.
Note:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.
UBREAKIFIX
is an equal opportunity employer
M/F/D/V Schedule:
Weekends 8-10 hour shift
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Paid time off Vision insurance
Work Location:
In person
