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Scooter's Coffee
Store Supervisor
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Based on Florida data
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What they do
A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
$39,476 / year median in Florida
+14% projected growth
Job Description
Job Description Help for Job Description. Opens a new window. Are you an amazing leader? We want YOU! Come work with us and enjoy competitive wages, a flexible schedule, and AMAZING perks! We are looking for positive and energetic Shift Leads to create an amazing experience for our customers and bring the energy to uplift our team! With over 800 locations open nationwide, Scooter's Coffee is one of the fastest growing brands in the coffee industry. We pride ourselves on creating a culture that is constantly adding value and developing the members of our team. We are passionate about coffee and are looking for amazing Shift Leads with an amazing personality to grow with our company. Our motto is
AMAZING PEOPLE, AMAZING DRINKS, AMAZINGLY FAST!
Our amazing team creates a memorable customer experience by providing fast, friendly service and consistent, quality products.Job Perks:
- Competitive wage paid weekly
- Cash Tips - shift leads average an additional $2-$4 per hour on top of hourly wage
- Fun & Productive work environment
- One FREE specialty drink during your shift (50% discount on any additional drinks)
- All you can drink FREE brewed coffee during your shift
- 50% off one food item during your shift
- 25% off all purchases while not working
- Logoed T-shirt and apron provided
- Ongoing training
- Opportunities for advancement with a rapidly growing company.
Essential Duties:
- Coaches and guides other team members with empathy
- Delegate tasks to others to maintain standards for cleanliness and customer experience
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
- Welcome questions and seek opportunities to educate on our products
- Solve day to day problems with little to no guidance
- Preparing specialty coffee drinks of the very highest quality, as well as teas and other beverages
- Maintain coffee knowledge on current offerings and clearly communicate product information to customers
- Manage cash drawer, following established cash handling procedures
- Responsible for cash drawer and deposits at the end of the night
- Maintain security of store as required
- Serve all customer orders according to recipe and aesthetic guidelines
- Deliver products within established speed of service guidelines and identify drink upon delivery
- Operate and maintain cleanliness of all store equipment
- Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
- Count and pull food as necessary
- Maintain cleanliness of coworker and customer areas
- Makes sure the store is prepared for the next shift
- Demonstrate genuine appreciation to each customer and to your fellow team members The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Education and Experience:
- Must have experience in a leadership role (training experience is a plus!)
- Experience in food and beverage preparation or customer service preferred
- Extensive training and willingness to pursue excellence in learning about drink preparation and food offerings
- Food Handlers Certification or willingness to obtain a
Food Handlers Certification Job Details:
Job Type:
Full-Time, Part-Time Pay:
$13-$18/hr plus tipsSchedule:
Flexible Location:
Navarre, FL Working Conditions:
Work indoors most of the time, but may occasionally work in an outdoor setting. Often wear a special uniform or dress according to dress code. Work very near coworkers and customers. May be exposed to hot temperatures. May kneel or stoop to reach ingredients or equipment.Physical Requirements:
- Stand for long periods of time.
- Repeat the same movements. Use of hands to handle, control, or feel objects, tools, or controls.
- Understand the speech of another person including coworkers, customers, and vendors.
- Speak clearly so listeners can understand.
- See details of objects that are less than a few feet away.