Onsite Assistant General Manager (Hollybrook)

Onsite Assistant General Manager (Hollybrook) RealManage•2.6 Pembroke Pines, FL Job Details Full-time $60,000•$65,000 a year 1 hour ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Qualifications Project team coordination Document compliance management Computer operation Correspondence management Confidential information handling Property management tools Phone communication Operations coordination Spreadsheets Data Retention (Data management) Service scheduling In-person customer service Digital archiving Collaboration with board members Team scheduling Purchase order management Scanning Mid-level Invoice processing Administrative experience Real estate administrative experience Digitization Compliance documentation Property management company experience Vendor communication Project management software Managing projects Event setup Productivity software

Leadership Full Job Description Role:

Onsite Assistant General Manager Location:

Pembroke Pines, FL Community:

Hollybrook Pay Range:

$60,000•$65,000 per year (depending on education and experience)

Job Type:

Full Time Typical Schedule:

Monday•Friday 8:00 AM•4:30 PM Company Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve•ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

Integrity:

we always do the right thing.

Respect:

for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness:

more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships:

we are a professional services company; people do business with people they like.

Always Improving:

never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Community Summary Regardless of how you choose to spend your leisure time, be assured you will quickly discover that Hollybrook is the most vibrant and well maintained community for active seniors in the area. We are located in Pembroke Pines in south Broward County, convenient to the beaches and the varied and numerous cultural possibilities of Fort Lauderdale, Hollywood, and Miami. Our location is ideal for sightseeing/overnight trips to the Florida Keys, the Everglades, the southwest Gulf coast of Florida, or even Orlando. If you choose to stay closer to home, we are lucky enough to have a full-service restaurant on site that overlooks our beautiful golf course, a theater/banquet facility for our many dinner dances and shows, and a recreation building which offers a varied range of activities to stretch your mind, body, and creative talents. We cordially invite you to make a visit to our beautiful property, and we look forward to greeting you as a new neighbor once you have discovered all that we have to offer. Role Summary The Assistant Community Association Manager (Assistant CAM) supports the General Manager in the daily administration and operation of the condominium association. This position assists with operational coordination, resident communications, records management, meeting preparation, vendor coordination, and administrative compliance in accordance with Florida Statute Chapter 718 and the Association's governing documents. This position reports directly to the General Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff. Responsibilities Administrative & Operational Support Assist the General Manager with day-to-day Association operations and administrative functions Respond to resident inquiries and provide customer service support to owners, residents, vendors, and guests Assist with the preparation and distribution of community notices, correspondence, and operational communications Maintain organized digital and physical Association records and files Records & Compliance Coordinate and process official records requests in accordance with Florida Statute Chapter 718 and Association procedures Assist with document retention, scanning, digital filing, and web archiving of Association records and meeting documents Ensure meeting notices, agendas, affidavits, and postings are prepared and distributed within statutory deadlines Maintain compliance logs, tracking spreadsheets, and administrative reports Meetings & Board Support Assist with preparation of Board meeting agendas and meeting packets Coordinate meeting room setup, sign-in sheets, attendance tracking, and proxy collection Assist with annual meeting preparations, election materials, and owner voting documentation Attend Board and committee meetings as requested and assist with follow-up items and action tracking Vendor & Project Coordination Obtain and organize vendor proposals, bids, and supporting documentation for management and Board review Coordinate scheduling with contractors, vendors, and service providers Track project timelines, proposals, and operational tasks using spreadsheets and management software Financial & Systems Support Process and route invoices through the Association's online approval system Assist with purchase orders, work order tracking, and vendor documentation Maintain spreadsheets related to projects, violations, inventory, records requests, contracts, and operational tracking. Disclaimer This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. Active Florida CAM License preferred or ability to obtain within a designated timeframe Previous condominium, HOA, property management, or administrative experience preferred Strong organizational, multitasking, and communication skills Proficiency in Microsoft Office, spreadsheets, and property management software Ability to maintain confidentiality and handle sensitive Association matters professionally Knowledge of Florida condominium operations and governing documents preferred Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10-15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $60,000•$65,000 per year (depending on education and experience) Benefits Include Medical Insurance•Company will pay the premium for Employee Only Tier on the HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.