A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
The General Manager is responsible for all functions of the convenience store and retail fuel site. Managers must be available days, evenings, weekends, and holidays as needed.
Essential Job Functions:
Supervise the performance of all store associates Deliver excellent customer service and resolve customer concerns Recruit, hire, and train store personnel Create and submit daily store reports Monitor P&L reports to reach expected margins Reconcile and prepare bank deposits Prepare employee work schedules Control cash handling, merchandise, and fuel inventories Order product to keep shelves fully stocked Build and maintain excellent vendor relations Evaluate and counsel employees Maintain site cleanliness and appearance standards Implement and maintain health & safety protocols Communicate and track maintenance issues Ensure compliance with all laws, regulations, and company policies
Basic Qualifications & Physical Requirements:
High school diploma or equivalent; secondary degree preferred 2+ years retail management experience 18+ years of age Valid driver's license & reliable transportation Verifiable work history Outgoing and friendly demeanor Willingness to work flexible hours Excellent communication in English (hear, speak, read, & write) Safely lift up to 55 lbs. and carry short distances Stand and walk for 8+ consecutive hours Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel Able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas Accurately select options from a touch screen monitor and tablet Accurately count US currency and make change Aptitude for teamwork and customer service Basic computer proficiency including email & Microsoft Office Suite Multi-task in a fast-paced retail environment Pass a pre-hire background check
Job Type:
Full-time Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
