Job Description - Assistant Manager (Retail)
Job Type:
Full-time Company Overview:
Lewis Marine Supply is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.
Position Overview:
We are seeking a highly organized and detail-oriented candidate to serve as back-up to the Store Manager to support day-to-day store operations, logistics, purchasing, and customer service functions. This role involves handling shipping and receiving, maintaining accurate records and reports, managing vendor and inter-store transfers, and ensuring exceptional service to both internal and external customers.
Responsibilities:
- Supervise daily store operations, including cash handling and overseeing cashier performance during shifts.
- Ensure accuracy of daily deposits and compliance with financial procedures.
- Coordinate special orders, product transfers, and incoming shipments to maintain inventory accuracy and timely fulfillment.
- Oversee the warehouse team, ensuring organized storage and efficient distribution of parts to the sales floor.
- Supervise sales floor staff, including providing training, guidance, and ongoing motivation.
- Maintain high standards of customer service, addressing customer needs and concerns effectively.
- Collaborate with the Store Manager to achieve sales targets and improve operational efficiency.
- Uphold safety protocols and cleanliness standards throughout the store and warehouse.
- Demonstrate strong leadership, communication, and problem-solving skills to support a positive and productive team environment.
Qualifications:
- Prior experience in retail operations, logistics, or customer service preferred.
- Strong organizational and communication skills.
- Comfortable with multitasking in a fast-paced environment.
- Proficient in basic computer programs and systems such as Monday.com and Paychex (or similar platforms).
- Reliable, punctual, and customer-focused.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Professional demeanor and customer-service oriented.
Physical Requirements:
- Ability to stand and walk continuously throughout the retail store during scheduled shifts.
- Frequent climbing, bending, stooping, and twisting required to perform daily job duties.
Benefits:
Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as company-paid short-term disability and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching. Competitive pay based on experience. Opportunities for advancement and career growth.
Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance
Work Location:
In person