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Retail Assistant Store Manager
Career Insights for Retail Associate Manager
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Scorecard
Based on Florida data
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What they do
A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
$39,077 / year median in Florida
+11% projected growth
Job Description
- Achieve operational excellence through effective planning, staffing, scheduling, communication, process application, and meeting deadlines.
- Manage team by setting expectations, and providing training, coaching, accountability and performance evaluations.
- Motivate the store team to meet and exceed retail sales and profitability goals while providing excellent customer service.
- daily communication with store team to review sales performance, sales goals, current promotions, and any pertinent company directives or information.
- Monitor and analyze sales performance, identifying trends and opportunities.
- Maintains accurate inventories, manifests, documentation, and reports.
- Support inventory processes and investigations as necessary.
- Provide feedback, training & guidance to improve staff knowledge and performance.
- Maintain results by coaching, counseling and disciplining employees.
- Resolve customer complaints.
- visual standards and marketing initiatives
- Complete administrative tasks as needed.
- Accommodate a flexible schedule, including nights, weekends, and holidays.
- Ensure compliance with Company SOPs and state regulations
- Protect employees and customers by providing a safe and clean store environment.
- Champion a safety culture where employees follow safety guidelines and regulations
- Behave in a manner that is positive, productive, cooperative, and encourages teamwork.
- Perform other duties as assigned.