3.7 Decatur, GA Job Details Full-time $17
$18 an hour 21 hours ago Qualifications Vendor relationship building Retail sales transactions Retail customer service procedures Computer operation Cash amount verification Microsoft Excel Customer relationship building Financial transaction processing Phone communication Customer service Team leadership Microsoft Office High school diploma or GED Cash register operations Desktop applications Typing Retail management experience Client interaction via phone calls Full Job Description

JOB RESPONSIBILITIES

Onsite lead for all areas of operations including customer shipments and packaging, ordering, print, compliance audits, training, claims, end of month reporting, bank deposits, customer and vendor relationships and other duties as assigned.
Provide excellent customer service in an over the counter retail environment
Process customer shipments via UPS computer systems
Includes weight and measurement of packages
Pack customer packages utilizing UPS Packaging Guidelines and materials.
Utilize cash register to complete customer transactions; reconcile registers
Mail sorting and placement into customer mailboxes
Perform other mail duties as assigned.
Sell other products and services of The UPS Store
Assist customers with copy, print, notary and fax services
Perform various printing responsibilities using common software applications. (e.g., Microsoft Word,
Excel, Publisher, Adobe Photoshop, Acrobat, Illustrator)
Supervise staff of up to 5 Sales Associates.
Reports to offsite General Manager
Other general housekeeping responsibilities as required.

QUALIFICATION REQUIREMENTS

High school diploma; some college or degree highly preferred.
5 years retail experience. Good knowledge of Microsoft Office programs.
Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
Ability to communicate effectively in oral and written (e.g., email) form.
Excellent customer service skills
Excellent typing and computer skills.
Excellent quantitative aptitude — ability to work a cash register and reconcile at end of day.
Ability to lift 50 lbs regularly.

Ability to stand for extended periods (8 hours) of time.

Job Type:

Full-time Pay:

$17.00

$18.

00 per hour

Work Location:

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