Responsibilities Successfully supervise a Down to Earth Produce Department and to purchase high quality organic and local produce. Responsible for produce department profitability, customer service, operational performance, and the successful implementation of produce business plans. To receive, stock, and attractively display produce. To supervise and guide department clerks, making sure that everyone is doing their job. To assist customers quickly, accurately, and in a pleasant manner, while offering exceptional customer service. Knowledge, Skills, And Experience Required Exhibits high standards of ethics, honesty, trust, accountability & respect at all times. Able to be friendly and helpful in dealing with customers and with a variety of situations and personalities. Able to read, write, and speak English well. Able to work well with others as a member of a team. Able to follow directions with a good attitude. Able to regularly safely lift a minimum of 50 pounds. Good listening skills. Know the team that you are supervising and their level (some need more direction than others). Good communication (know what kind of personality people have and how you should speak to them). Know, understand, follow and ensure customers receive a 100% satisfactory experience by constantly utilizing the 10/4 rule -10ft make eye contact, 4ft acknowledge and greet the customer, Get it for them- accurately, politely, and enthusiastically (APE). Qualifications Business Degree preferred, at least one year of produce experience is desirable, but less formal education and more on-the-job experience may be substituted. The friendly, courteous manner in dealing with a variety of situations and personalities. Good organizational skills as well as an ability to motivate and communicate effectively with staff. Familiar with word processing software and spreadsheets. Follow instructions, respond to management direction, and perform other work-related duties as assigned. Additional Responsibilities Conduct quarterly inventory ensuring all products on hand are accurately accounted for. Attend and actively participate in the Quarterly Store and Department Review Meetings. Attend and actively participate in the yearly Store and Department Planning Meetings. Perform other duties as assigned. Overall Produce Department Management Responsible for overall produce department profitability and developing and implementing the produce business plans. Ensure products are priced according to budgeted department markups and that the correct prices are on the signs and in the cash registers. Responsible for all aspects of produce operations including customer service, product quality and presentation, cleanliness, team member productivity, safety, receiving of goods, and communication with satellite produce departments on Oahu. Responsible for all produce department matters and making sound decisions as needed. Ensure that the Good Organic Retailing Practices (GORP) standards are being followed by all department team members. Deal with all situations that arise: customer, team member, equipment issues, etc. Ensure that all produce equipment is well maintained, cleaned, and serviced regularly. Ensure that all produce areas (display areas, prep areas, walk-in coolers, dry storage, etc.) are kept well organized and that products are properly rotated. Ensure checklists are used.

Team member supervision:

make sure team members are working productively, offering good customer service/acknowledgment. Administrative duties, scheduling, process invoices.

Pay Range Competitive Pay :

- $23.00 to $27.60 per hour Starting at $23.00/hr, with growth opportunities up to $27.60/hr At Down to Earth, we

LOVE LIFE

We want to provide our Team Members every opportunity to LOVE LIFE, eat healthy and be happy. We offer a generous employer contribution toward Team Member benefits such as: Time off through vacation, Paid Time Off (PTO)• and paid holidays 20% storewide discount (25% discount at 10 years of service) Company-paid medical insurance 401K plan with matching contributions Team Member referral & anniversary bonuses Free nutritional supplements available while at work Free parking See our Team Member Benefits page for more information: https://www.downtoearth.org/about-us/employment • Salaried team members and hourly department managers We Actively Promote From Within Experience personal growth and achieve internal career advancement through on-the-job training, development, and our successful mentorship program. Climb our career ladder and build a long-term career. See why our Team Members love to work here: https://youtu.

be/QpTJDvS-TbQ https:

//youtu.be/N6qJQgqkXUM 55% of our Team Members have been with us for 5 years or more! Responsibilities Oversee daily operations and ensure smooth functioning of the store. Manage inventory levels, including purchasing and stocking of products. Supervise and train staff, fostering a positive team environment. Handle customer service inquiries and resolve issues promptly. Maintain accurate records of sales and cash register transactions. Implement merchandising strategies to enhance product visibility and sales. Ensure compliance with health and safety regulations, particularly regarding nutrition.

Job Type:

Full-time Pay:

From $23.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift

Work Location:

In person