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Iowa State Bank

Trust Assistant

Career Insights for Department Manager

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What they do

A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$45,731 / year median in Iowa

+3% projected growth

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Job Description

Description:
Responsible for supporting the administrative needs of the Trust Department, duties of the Trust Assistant position include, but are not limited to: Prepare and maintain correspondence, reports, contracts, income and expense processing and customer disbursements. Assist with management of individual retirement accounts (IRAs), qualified plan retirement accounts, and burial trust accounts held within the Trust Department. Utilize department software to post account transactions to active or inactive trust accounts, update account information, and maintain electronic documentation to ensure accurate records. Perform daily system tasks and reporting activities in accordance with trust agreements, internal procedures and regulatory compliance requirements. Support the overall administration and recordkeeping needs of the Trust Department while maintaining a high level of accuracy and confidentiality.
Requirements:
An Associate's Degree in Business is required. Will consider experience in lieu of education. Three or more years of experience in a related field is preferred. Additional qualifications of the position include: Ability to conduct multiple tasks while maintaining composure. Ability to analyze problems, identify workable solutions, and select the appropriate course of action in an unbiased manner. Advanced customer service skills. Strong math and analytical skills. Ability to collaborate with peers and management in a professional manner. Ability to demonstrate initiative, diligence and strong organizational skills. Strong written and verbal communication.