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Smoothie King
Store Manager
Career Insights for Retail Store Manager
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Based on Iowa data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$45,805 / year median in Iowa
+4% projected growth
Job Description
Are you passionate about health, nutrition, and leadership? Smoothie King is seeking a purpose-driven, experienced Store Manager to lead daily operations, inspire teams, and deliver an exceptional guest experience. This role is ideal for someone who thrives in a fast-paced environment, leads by example, and takes ownership of results—while helping others live healthier, more active lives. With over 40 years of history and 1,100+ locations across the U.S. and internationally, Smoothie King is the nation's oldest retailer of nutritional smoothies, vitamins, and supplements.
POSITION OVERVIEW
The Store Manager is responsible for all aspects of store operations, including team leadership, financial performance, customer experience, inventory management, and brand compliance. You will serve as the face of the brand in your community and operate the store with an "owner's mindset."KEY RESPONSIBILITIES
Store Operations & Financial Management- Oversee all daily store operations and ensure compliance with franchise policies and procedures
- Manage cash handling, daily deposits, bank reconciliations, and financial reporting
- Review Profit & Loss statements, KPIs, and daily business reports to drive performance
- Order food, supplies, and manage inventory counts
- Schedule equipment maintenance and oversee store cleanliness and appearance
- Ensure all food safety, sanitation, and brand standards are met at all times Team Leadership & Development
- Hire, train, develop, and supervise Assistant Managers, Shift Leads, and Team Members
- Create and manage weekly employee schedules
- Coach, mentor, and motivate team members to achieve operational excellence
- Recognize and reinforce individual and team performance
- Maintain regular communication with the District Manager and corporate partners Guest Experience & Brand Leadership
- Deliver an outstanding guest experience with a "guest-first" mindset
- Build customer trust through product knowledge and personalized recommendations
- Work on the line when needed and lead by example during peak business hours
- Uphold Smoothie King's mission, culture, and brand standards
- Develop and execute local marketing, catering, and community outreach initiatives
QUALIFICATIONS & SKILLS
- Minimum 2 years of management experience required (Shift Lead, Assistant Manager, Store Manager, or similar)
- Restaurant or retail management experience preferred; Smoothie King experience a plus
- Strong leadership, communication, and team-building skills
- Excellent organizational, problem-solving, and time-management abilities
- Comfortable using POS systems, scheduling software, and Microsoft Word & Excel
- Ability to work flexible hours including days, evenings, weekends, and holidays
- High school diploma or GED required
- ServSafe Certification preferred
- Reliable transportation