PAY TRANSPARENCY

earn between $17.25 and $17.75 plus digital tips!

Do you hunger for more?

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You

:\nCompetitive pay!\nMedical, Dental & Vision Insurance\nDomestic Partnership Benefits\nPaid Parental Leave\nFSA and HSA with Employer Contribution\nCommuter Benefit Program\nRetirement Savings 401(k) with company match\nEmployee Assistance Program\nPaid Time Off\nDiscount Program\nFlexible Work Schedule\nCareer growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify
What you bring to the table: You are at least 18 years of age\nA minimum of 1 year supervisory experience in a restaurant or retail environment preferred\nYou meet all Food Safety requirements within your state.

You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for the Shift Leader role\nA friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment\nYou have strong written and verbal communication skills\nYou enjoy problem-solving\nComfortable working in a bustling kitchen environment (knife skills are a big plus!)\nYou can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish\nYou're able to stand/walk for 8-9 hours or as needed\nYou're able to lift up to 10 pounds frequently and up to 50 pounds occasionally\nIllinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.\n

Job Duties and Functions:

\nLead team members on shifts, including efficient assignment of tasks while providing feedback\nEnsure all security procedures are followed\nEnsure back-of-the-house procedural standards are met\nCount drawers and follow proper daily cash handling procedures\nPrepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently\nComply with health and safety standards for food, cleanliness and safety\nRestock food line, chips and cooler\nClean tables, counters, floors, bathrooms, kitchen and utensils; take out trash\nOperate cash register: handle, balance and follow all cash handling procedures\nEffectively handle customer complaints/issues\nOther duties as assigned Disclaimers

Potbelly cannot make guarantees about tip earnings
At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.

We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline:

Applications must be submitted by [9/1/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline. Already applied? Go to TalentReef to see your application\n

Position Information Company:

Potbelly Corporate Position:

Shift Leader Status:

Part Time Shift:

First (Day), Second (Afternoon), Third (Night) Req #: 11079686

Date Posted:

July 21, 2026

Location:

1520 W. Lake Cook Road, Wheeling,\nUS,\nIL,\n60090

Job Category:

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