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HVAC Supervisor
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Summers Plumbing Heating & Cooling
Peru, IN (In Person)
Full-Time
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Job Description
Summers Plumbing Heating & Cooling, located in Peru, IN, is seeking a full-time HVAC Department Supervisor to lead our team in delivering exceptional plumbing, heating, and air conditioning services. Since 1969, we have built a reputation for quality, affordability, and a commitment to 100% customer satisfaction. We offer a supportive, team-oriented environment where employees are valued and rewarded. The position will play a key role in driving sales, ensuring high-quality service, and fostering a positive workplace culture. Responsibilities Oversee and support the growth and technical development of the HVAC service and installation teams. Stage, order, and coordinate installation and service repairs to ensure prompt and accurate customer service. Supervise onsite customer issues, ensuring all work meets the highest quality standards. Conduct and lead service training meetings twice weekly, focusing on communication and technical skills. Report weekly to the HVAC Manager regarding departmental needs and progress. Uphold and enforce company safety programs, including attending or leading safety meetings. Manage the on-call schedule for the department, ensuring coverage and clear communication with the team and management. Maintain proper stock levels and oversee warranty processing to align with company standards. Contribute to building maintenance and shop organization. Promote a positive, supportive work environment and address any field issues proactively with management. Lead by example in professionalism, customer service, and adherence to company policies and standards. Accurately document system information, services performed, customer discussions, and job notes for each service call. Qualifications Proven experience in HVAC service, installation, or management. Strong leadership and team-building skills with the ability to motivate and develop employees. Excellent organizational and time management abilities. General computer proficiency for reporting and scheduling. Ability to design and implement effective training programs. Strong communication and interpersonal skills. Knowledge of inventory management and cost control practices is a plus. Must be able to pass a Background, Driving, & Drug Screening Benefits 2 weeks vacation after 90 days (pro-rated) Company-matched 401(k) plan Health, dental, vision, and life insurance Company vehicle to take home Company-sponsored family trips, lunches, and breakfasts Supportive and appreciative team culture Opportunities for professional growth and development Sign-on Bonus Experience and License Requirements EPA 608 (optional) HVAC Experience