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Ball Management Group LLC dba McDonald's

Evening Manager

Career Insights for Retail Operations Supervisor

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Based on Indiana data

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What they do

A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$49,349 / year median in Indiana

+6% projected growth

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Job Description

Overview We are seeking a dedicated and dynamic 2nd Shift Manager to join our team. The ideal candidate will play a crucial role in supporting the store management in daily operations, ensuring excellent customer service, and driving sales performance. This position requires strong leadership skills and the ability to communicate effectively with both staff and customers. Experience in retail sales, particularly within a grocery store environment, is highly desirable. Responsibilities Assist the Store Manager in overseeing daily operations and ensuring compliance with company policies. Lead by example in providing exceptional customer service and fostering a positive shopping experience. Manage inventory control processes, including stock replenishment and organization of merchandise displays. Supervise staff, providing training and support to enhance team performance and productivity. Handle cash register operations, including processing transactions accurately and efficiently. Collaborate with the management team to develop sales strategies that drive revenue growth. Maintain a clean, safe, and organized store environment for both customers and employees. Address customer inquiries and resolve issues promptly to ensure satisfaction. Experience Previous experience in retail sales or grocery store management is preferred. Proven track record in sales management or assistant manager roles. Strong leadership abilities with experience in supervising teams. Excellent communication skills, both verbal and written; bilingual candidates are encouraged to apply. Familiarity with cash register operations and basic accounting principles. Knowledge of inventory control practices is a plus. Join us as we strive to provide outstanding service while fostering a collaborative work environment. If you are passionate about retail management and have the skills we seek, we encourage you to apply for this exciting opportunity!
Job Type:
Full-time Pay:
$16.00 - $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person