Job Summary:

The Store Manager will plan and lead the daily operations of the convenience store in an ongoing effort to increase store sales and profitability.

Supervisory Responsibilities:

Oversees the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience. Recruits, hires, and trains staff. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with policy.

Duties/ Responsibilities:

Develops and implements strategies to improve customer service and experience on an ongoing basis. Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests. Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate. Develops metrics, milestones, and goals for employees; ensures goals are met. Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions. Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities. Develops and/or implements inventory control and security systems. Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required. Performs other related duties as required.

Required Skills/Abilities:

Exceptional customer service and managerial skills. Excellent verbal and written communication skills. Excellent organizational and time-management skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to understand, create, and implement a budget.

Required / Minimum

Qualifications High school diploma or GED (or equivalent)

many postings list this as the basic education. Experience in retail operations (e.g., working in a store or convenience retail environment)
ability to manage daily store flow, customer service, stock, and staffing. Strong verbal communication and customer service skills
interacting with customers, resolving issues, leading staff. Ability to work flexible hours, including weekends, evenings, and holidays
Physical ability to perform store duties (standing for long periods, some heavy lifting, etc).

F Legal right to work in the U.S. (if in the U.S.) and other standard employment eligibility.

Preferred / Ideal

Qualifications Previous management or supervisory experience (team lead, assistant manager, store lead) in a retail or convenience setting. Experience managing budgets, P&L (profit & loss), store sales growth, inventory control. Ability to use point of sale (POS) systems, scheduling software, maybe basic computer skills for reporting. Strong leadership, team building, coaching/mentoring skills

to develop staff and lead store culture.

Knowledge of loss prevention, safety, regulatory compliance, fuel station, etc. Retail management or related field Additional Qualifications Maintain cleanliness of gas bay/pumps & parking lot/grass island(s) Emphasize sales growth & profitability . Experience with fuel retail operations , convenience store best‑practices, merchandising, vendor relations, that could help distinguish you. 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