A Store Sales Manager manages sales at a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Manages sales staff and store operations. May hire, train and evaluate staff and prepare work schedules. Responsible for resolving customer complaints.
About Us Mattress Direct is Louisiana's largest family-owned mattress retail chain. For 25 years, we've helped guests find their best night's sleep — and we've built the top training program in the industry to back it up. As we celebrate a quarter-century in business, we're looking for a results-driven, motivated Store Manager to help lead our next chapter of growth. Why Work for Mattress Direct? Uncapped commission, monthly profit-sharing bonuses, and ongoing sales contests Access to BedMatch, our AI-powered sleep assessment technology that sets our sales process apart Best-in-class continuous training, led by top leaders in the mattress industry President's Club recognition and travel awards for top performers Excellent growth opportunities within a growing regional chain Medical, Dental, and Vision insurance 401(k) with employer matching Paid training and vacation Generous employee discounts Christian, family, and veteran-owned company The Role The Store Manager is central to the Mattress Direct family. You'll drive sales performance, coach your team, and ensure every guest gets a mattress-shopping experience like no other — helping people fall asleep faster, stay asleep longer, and wake up rested and pain-free. Responsibilities Drive individual and team sales performance and KPIs Train and coach associates on sales technique, product knowledge, and use of BedMatch/Sleep Assessment tools; deliver annual reviews and individual development plans Hold associates accountable to personal sales goals and company values; execute performance improvement plans and progressive discipline when needed Lead in-store visits and virtual meetings with ownership and key staff, identifying wins and opportunities Maintain customer relationships through and after the sale — resolving issues, confirming delivery details, and handling concerns Create a guest-first store environment and ensure merchandising, marketing, and POP standards are executed Communicate regularly with corporate, the distribution center, and trainers to resolve issues quickly Continue developing product knowledge and sales skills through ongoing company training Manage workforce activities (scheduling, inventory reconciliation) using company tools and Operations support Achieve or exceed store financial targets through strong execution and guest service Ensure compliance with company policy, appearance/functionality standards, and state regulations Oversee timely opening/closing procedures and enforce all safety protocols Over the past 25 years, Mattress Direct has grown from a single store in Baton Rouge to one of the region's largest mattress retailers. Come see why being part of Mattress Direct feels like family.
Job Type:
Full-time Pay:
$40,000.00 - $90,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
