Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Retail Program Supervisor ARS-Rescue Rooter - 3.0 Stoughton, MA Job Details Full-time $60,000 a year 23 hours ago Benefits Paid training Fuel card Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Employee onboarding Staff supervision Retail industry sales team management In-store promotions Team supervision Managing retail teams Customer service Operational management Staff scheduling Sales training Performance feedback (performance evaluation method) Metrics Reporting Mid-level Reporting and dashboarding tools Sales team management Team development Key Performance Indicators Driver's License Professional development support Retail store experience Sales coaching Customer engagement Client services experience within retail industry Prospecting Client acquisition Events management Productivity software Sales leadership Retail brand promotion Retail industry recruitment
Full Job Description Pay:
$60,000 per year
Schedule:
Full-time, includes evenings and weekends Full-time, year-round work American Residential Services (ARS), the nation's largest provider of residential heating, cooling, plumbing, and electrical services, with more than 7,000 employees across 60+ service locations, is seeking a Retail Program Supervisor to support our Retail Alliance Lead Generation Program in the greater Boston market. This position is based in Stoughton, MA . Working closely with the Retail Program Manager, this role is responsible for helping drive lead generation performance, coaching Retail Sales Associates, building strong relationships with retail partners, and ensuring an exceptional customer experience. This is an excellent opportunity for someone looking to grow their leadership career within a national organization. What We Offer Year-round, stable work Company vehicle, gas card, and maintenance plan Bonus opportunities based on team performance Paid training and ongoing professional development Health insurance options available after 31 days (plans starting as low as $5 per week) Dental and vision insurance Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off and paid holidays Company-paid life insurance Employee discounts and career growth opportunities within a national brand What You'll Do Assist the Retail Program Manager in leading and developing the Retail Alliance Lead Generation team Support the recruiting, onboarding, training, and coaching of Retail Sales Associates (RSAs) Help drive daily and weekly lead generation goals and key performance metrics Spend time in the field supporting RSAs and building relationships with retail store management Conduct team meetings, ride-alongs, and performance coaching sessions Monitor productivity and provide feedback to improve results and customer engagement Support staffing schedules and ensure adequate coverage across retail locations Coordinate and execute store events and promotional activities Communicate performance updates and operational needs to retail partners Promote a positive team culture focused on accountability, customer service, and results What We're Looking For 1+ years of leadership, coaching, or supervisory experience preferred Retail, sales, customer service, or lead generation experience required Strong interpersonal, organizational, communication, and problem-solving skills Ability to motivate others and work independently with minimal supervision Comfortable working evenings and weekends as business needs require Proficiency with Microsoft Office and basic reporting tools Valid driver's license and ability to travel between retail locations throughout the Boston market Related experience, advanced training, or equivalent education may be considered This posting provides details on potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
