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IU
Ikea us
Retail Sales Planning Keyholder
Entry-Level JobVerifiedNo experience needed
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Based on Massachusetts data
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What they do
A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.
$38,941 / year median in Massachusetts
+14% projected growth
Job Description
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself." Location Webster Employment type Full Time Permanent Department Sales & Commercial Anticipated Closure Date 2026-08-10 You already applied for this job. Retail Sales Planning Keyholder with Facebook Retail Sales Planning Keyholder with LinkedIn Retail Sales Planning Keyholder with Twitter Candidate profile (title) Why we will love you Candidate profile (text) - Default language You care about making a positive impact in the world. You understand greatness requires thinking differently. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. Join our team and start a better life for yourself. Key responsibilities (title) What you'll be doing day to day Key responsibilities (text) As a Retail Sales Planning keyholder, responsible for optimizing the shopping experience and maximizing retail sales, you will: Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses. Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services. Create relationships with customers to identify customer needs and provide support before, during and after the sales. Apply basic measurement techniques and understanding of planning, design, and construction to ensure customer orders are correct and to specification. Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and is focused on providing a great shopping and branding experience. Overseeing day-to-day operations when assigned, including opening and/or closing duties for the store. Responsible for a safe and secure work environment, including but not limited to escalated customer issues, customer and co-worker injuries, first aid/CPR/AED, and emergency protocols. Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards. Ensure implementation of working routines, competence development and follow-up of Commercial Review and Compliance (ASR) related to the role and functions. Performs CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy. Team vision (text) We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life! Let's connect ! Let´s connect